Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Laura Kruse
Excellent service! Friendly and very knowledgeable! Made the whole process painless and fast! Highly recommend !
Carl Nugent
The whole on-line financing as new to me. Craig made it alot easier. He once called me five times to complete a conversation, because I was driving through a poor signal area for my job! Thanks Craig! You da man!
Carolyn Scoggins
Great customer service. Jill was very knowledgeable. She listened and answered questions.
Jennifer Bollhofer
Phillip and his team were amazing!!! They went above and beyond to ensure the process went smoothly and effortlessly. This is our second experience with Rocket Mortgage and its working with professionals like Phillip that make it such a great experience. A+
Rosemary Lee
Refinancing can be a stressful experience; however, I can honestly say that Meri's friendly demeanor and professionalism made the process so simple and almost painless. She patiently answered all my questions and discussed different options available to me. Every conversation was centered on my unique goals and she made me feel like I was more than just another "notch on Rocket Mortgage's belt"....Refinancing can be a stressful experience; however, I can honestly say that Meri's friendly demeanor and professionalism made the process so simple and almost painless. She patiently answered all my questions and discussed different options available to me. Every conversation was centered on my unique goals and she made me feel like I was more than just another "notch on Rocket Mortgage's belt". In today's world where "superior customer service" is just a catch phrase, Meri has changed my negative perception of "business as usual". She made me feel appreciated and valued.Read MoreRead Less
Jason Brong
Very professional and helpful. He explaned the process consisely and quickly. His hand-off to other members of the team was seamless and smooth.
Robin Shank
was especially helpful in going over and signing the documents online
Don Sonne
Amira is the best. She has a fantastic attitude, and happy to answer any question. If she has a problem with your question she will get that information immediately. When she says she will get back to you in a couple of minutes, she does get back to you quickly. You cannot find better. 5 stars are not enough.
Stephen Mitchell
Danny was efficient and precisely clear in my refinancing process. I would not hesitate to recommend his counsel and expertise.
Matt Croce
Dominic is the best. His communication skills are great, which made everything a breeze. I couldn't be a happier customer.