Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Ken Mathison
Friendly, helpful, very professional.
Melanie Logue
Bob was very helpful during my loan process. He was quick to answer my questions and explained everything to me. I appreciate all of his help!
Stephanie Dietzler
Ashawn, was an extremely knowledgable and helpful agent. He was well versed in his area of expertise and able to direct me to the best solution for my situation. What I appreciated most was Ashawn's honesty in handling my questions. he did not mis lead me in any way and it was a refreshing change from others who are pushy and rude. He truly looked out for my best interest. I would certainly return...Ashawn, was an extremely knowledgable and helpful agent. He was well versed in his area of expertise and able to direct me to the best solution for my situation. What I appreciated most was Ashawn's honesty in handling my questions. he did not mis lead me in any way and it was a refreshing change from others who are pushy and rude. He truly looked out for my best interest. I would certainly return to him for future assistance. Read MoreRead Less
Thomas Black
Quick, Efficient and professional
Robert Ulmer
Tyler was very easy to talk to and helpful
Darrell Van Horn
During the process of obtaining and closing the loan process, i have had a pleasant time with Rocket Mortgage and hope to continue the process through the life of the loan.
Laurie Ramsey
Derek was awesome! He was very helpful and informative. He got the ball rolling pretty quick on the whole process. Whenever I had any questions he always either answered the phone right away or called me back in a timely manner. He even gave his personal cell number just in case I had any questions or concerns. Now what loan advisor would not? In my opinion not many at all. I was very skeptical of...Derek was awesome! He was very helpful and informative. He got the ball rolling pretty quick on the whole process. Whenever I had any questions he always either answered the phone right away or called me back in a timely manner. He even gave his personal cell number just in case I had any questions or concerns. Now what loan advisor would not? In my opinion not many at all. I was very skeptical of the whole Rocket Mortgage operation because I'm so used to banks, but my mind has been changed. Thank you to all the Rocket Mortgage associates that helped with this entire process. I will definitely recommend your services to anyone that is looking to refinance. Thank you again. Read MoreRead Less
Cindy Hamilton
excellent communication, very informative, and is there for the client.
Kami Keeley
Liliana was extremely knowledgeable and helpful. She was responsive. I never waiting a long time when I had a question. She walked us through the process and kept us on track. I never thought refinancing our home could be so painless.
Polly Ludolph
Ryan has been very helpful and courteous throughout the qualifying process. I have enjoyed working with him.