Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Clayton Parento
Working with James to buy our house was wonderful. He was always available during the whole process and was great about returning phone calls quickly. He made us feel like the lender was on our side, helping us with any issues that came up and making absolutely sure we understood the process and anything we signed. We would absolutely recommend James to anyone trying to buy a house!
Dan Schmidt
Jason has been my goto person for mortgages. He is a great listener and has worked hard to satisfy my home loan needs (when others were slot to come to the plate). I would recommend Jason for your home loan needs!
Allen Wilson
Jill was very professional and made the whole process pain free. I have recommended her to several friends and coworkers.
H Scott Aultman
Jill was very professional and helpful in this indever
Wilfrido Sierra
His service made my refinance quick and easy.
Jermain Baird
Very professional and efficient.
First want to mention that I rarely write surveys, but this was a must. Have bad to refinance more times than I care to admit and had literally dreaded the thought of yet another. Frank was a complete shock for me, I met him on the phone this morning and we discussed my current situation. He was professional, efficient and followed through with me till the late afternoon; should mention that it...First want to mention that I rarely write surveys, but this was a must. Have bad to refinance more times than I care to admit and had literally dreaded the thought of yet another. Frank was a complete shock for me, I met him on the phone this morning and we discussed my current situation. He was professional, efficient and followed through with me till the late afternoon; should mention that it was Friday and i expected to get very little accomplished. By the end of the day, he stayed on top of it until he had completed all of the necessary paperwork; helped me upload documents and got me and my family headed in the right direction again. Many thanks Frank....would definetely recommend you if needed.Read MoreRead Less
Jenny Perez
It was really nice to have someone talk you through the process and understand your situation. It was a great experience.
Lucille Vavosa Duke
My husband had a previous home loan through Rocket Mortgage and were looking to lower our interest rate. We are seniors and every penny helps. We were so lucky to get Jill Patel on the telephone. This young lady is so knowledgeable about refinancing and gave us the best information about what we were looking for. We felt as though we were her only client. Jill is also very sweet and kind and ...My husband had a previous home loan through Rocket Mortgage and were looking to lower our interest rate. We are seniors and every penny helps. We were so lucky to get Jill Patel on the telephone. This young lady is so knowledgeable about refinancing and gave us the best information about what we were looking for. We felt as though we were her only client. Jill is also very sweet and kind and we not and answered our MANY question. She was with us through the entire loan process. If anyone is out there looking for a loan, please do yourself a favor as ask for Jill Patel when calling into Rocket Mortgage. Thank you Jill we will always be grateful and if the interest rates drop again we will be calling you!!! Read MoreRead Less
Tom Lemons
Excellent Customer Service! !!