Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Ida Piczon-Bollinger
Dylan Spicher was exceptional during the entire process of our second refinance. He gave us a great rate and worked within our terms to decrease our monthly payments. He communicated extremely well and kept us up to date when there are documents to be reviewed or needed. The process was very smooth and he was very patient when we had to be out of the country and has to postpone our closing and ...Dylan Spicher was exceptional during the entire process of our second refinance. He gave us a great rate and worked within our terms to decrease our monthly payments. He communicated extremely well and kept us up to date when there are documents to be reviewed or needed. The process was very smooth and he was very patient when we had to be out of the country and has to postpone our closing and extended the locked rate. I would highly recommend using Dylan and his team at Rocket Mortgage.Read MoreRead Less
Ari Karakatsanis
Very professional and proficient.
Kristin Lemas
To say that Alyssa is AWESOME would be an understatement! She was absolutely fantastic from day one, answered all of my phone calls or returned my messages almost immediately. When it was 7 P.M. my time I would call her, it would be 10 P.M. her time and she would answer, I really don't think she ever sleeps! The loan process is stressful but she really goes out of her way to put you at ease. I ...To say that Alyssa is AWESOME would be an understatement! She was absolutely fantastic from day one, answered all of my phone calls or returned my messages almost immediately. When it was 7 P.M. my time I would call her, it would be 10 P.M. her time and she would answer, I really don't think she ever sleeps! The loan process is stressful but she really goes out of her way to put you at ease. I can't say enough good things about Alyssa, I really don't think I have ever dealt with someone so dedicated to their clients. Read MoreRead Less
Liz Palm
Dimitry was great to work with and was very communicative. He understood our needs and found the best solution.
Ronald Burris
Adam was thorough and precise in his advice. Great job!
Brett Smith
Excellent customer service, sorry I forgot to respond to this until now.
Gene Singer
Very polite courteous well informed a pleasure to work with I will defiantly work ,with her again & recommend her
Robert Lester
I was totally surprised with my dealings with Danielle. Not only was she VERY knowledgeable about the financial questions I asked, she was also a pleasure to deal with. I can't remember ever having such a pleasurable experience dealing with anyone on the phone. She is definitely an asset that your organization should cherish.
Shatina Henderson
I can honestly say I was very nervous about purchasing a home. I am a first time buyer and Andrew made the first time experience a success for me. He walked me through all the steps that was needed for me to understand. His knowledge made me feel more secure about my the steps of purchasing my new home. I can say he kept me informed with all the information that was needed and answered all my ...I can honestly say I was very nervous about purchasing a home. I am a first time buyer and Andrew made the first time experience a success for me. He walked me through all the steps that was needed for me to understand. His knowledge made me feel more secure about my the steps of purchasing my new home. I can say he kept me informed with all the information that was needed and answered all my question and concerns. The my portal was a big help with making sure all forms was signed and up to date. So my experience with Rocket Mortgage was a blessing and I would recommend to all my friends and family. Read MoreRead Less
Shey Tolentino
Jill is super duper awesome. I was very skeptical at first but her knowledge and professionalism put me at ease and helped me make the best decision I have ever made in my life.. to refinance my home! Thank you so much Rocket Mortgage! Thank you so much Jill! You truly are engineered to amaze!👍😊