Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Valerie Powe
Made my new mortgage payment this month- or shall I say my new REDUCED mortgage payment. What a nice feeling! When I first called Rocket Mortgage it was to get information on a HARP refi. Craig took the time to assess my situation and discuss my goals. He determined a conventional loan was possible and by the end of the call the loan process was underway. He quickly locked in a rate and the ...Made my new mortgage payment this month- or shall I say my new REDUCED mortgage payment. What a nice feeling! When I first called Rocket Mortgage it was to get information on a HARP refi. Craig took the time to assess my situation and discuss my goals. He determined a conventional loan was possible and by the end of the call the loan process was underway. He quickly locked in a rate and the ball was rolling! Although the process took a little longer than I anticipated, it was a smooth and efficient one. I was always in the loop and any questions or concerns I had were quickly addressed. Craig and his team are AWESOME!! I would, and have, highly recommend him.Read MoreRead Less
Loraine Garcia
Excellent job 5 stars couldn't ask for any better
Kim Naeger
Jad was always there when we need questions answered. He knew what he was doing. We felt we could trust what he was saying. The loan went through smoothly thanks to Jad.
Kathi Edge
Jeremy contacted me almost before I completed my inquiry on line, very prompt. He explained everything very well, went over the required documentation, and stayed in contact all the way through to handoff to the next process. Very knowledgeable and easy to work with.
Mike Noelke
Tony provided excellent customer service. He was professional and courteous. He went the extra mile to make sure my needs were met.
James Edmondson
In the age of computers, internet and phones Bob Reed was personable and easy to work with. I was able to accomplish the entire process without stepping one foot into an office waiting room. I tried other traditional mortgage offices prior to calling Bob. I found the main stream mortgage offices to be inconvenient and unavailable. I didn't lose any time away from work trying to make office ...In the age of computers, internet and phones Bob Reed was personable and easy to work with. I was able to accomplish the entire process without stepping one foot into an office waiting room. I tried other traditional mortgage offices prior to calling Bob. I found the main stream mortgage offices to be inconvenient and unavailable. I didn't lose any time away from work trying to make office appointments to review and sign documents. Read MoreRead Less
Linda Hanson
Very helpful and personable. He explained the process very well.
Claudia Nemelka
I worked with Stephanie Thomas when I refinanced my home in June. She was very pleasant and helped me through all the steps that were required. I would work with her again.

Claudia Nemelka
Mike Williams
Thanks Alyssa,you did great.
Elizabeth Colón
I've always had a great experience with Mario from Rocket Mortgage...