Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Kimberly Boone
Gordon, thanks for a seamless transaction. Again, you make it a pleasure conducting business with Rocket Mortgage.
Donna Cavaliere DeSilva
The entire experience with Rocket Mortgage was amazing! James was very thorough and kept me well informed. He had a lot of patience with me and my endless questions. This is the way every company should operate. I would highly recommend Rocket Mortgage to anyone in need of a loan. Thanks James! It was truly a pleasure.
Joanne Barnes Graham
It was very easy to work with Neil and he always was very clear in answering our questions or finding solutions to something that wasn't working quite right. He promptly returned emails or phone calls through out the whole process of doing our reverse mortgage. Even since closing he has been great to get back with us about a couple questions that have come up. We would definitely recommend Neil...It was very easy to work with Neil and he always was very clear in answering our questions or finding solutions to something that wasn't working quite right. He promptly returned emails or phone calls through out the whole process of doing our reverse mortgage. Even since closing he has been great to get back with us about a couple questions that have come up. We would definitely recommend Neil to anyone we know who might be investigating a reverse mortgage.Read MoreRead Less
Jeremy Cloninger
Awesome job! Very helpful and thorough with explanations. Walked me through the process with ease.
Teresa Paquin
Ryan was terrific to work with! He was very professional, excellent communication and made the entire process very easy. Thank you Ryan!
Shirley Hartung
Scott has been exceptional to work with from start to finish. We had one glitch pop up but Scott took care of that with one phone call. Can't say enough about Scott, but know that if I ever get the chance to make a referral, it will be to Rocket Mortgage and Scott. Thanks for everything you did!
Darren Everson
I can't believe getting a home loan has become this pleasant. Zach was extremely helpful in guiding me through the process. Got a reasonable rate and the Rocket Mortgage app. made submitting and exchanging documents a breeze. If you value simplicity, I'd recommend anyone looking for a home loan to check out Zach and Rocket Mortgage.
Valerie Powe
Made my new mortgage payment this month- or shall I say my new REDUCED mortgage payment. What a nice feeling! When I first called Rocket Mortgage it was to get information on a HARP refi. Craig took the time to assess my situation and discuss my goals. He determined a conventional loan was possible and by the end of the call the loan process was underway. He quickly locked in a rate and the ...Made my new mortgage payment this month- or shall I say my new REDUCED mortgage payment. What a nice feeling! When I first called Rocket Mortgage it was to get information on a HARP refi. Craig took the time to assess my situation and discuss my goals. He determined a conventional loan was possible and by the end of the call the loan process was underway. He quickly locked in a rate and the ball was rolling! Although the process took a little longer than I anticipated, it was a smooth and efficient one. I was always in the loop and any questions or concerns I had were quickly addressed. Craig and his team are AWESOME!! I would, and have, highly recommend him.Read MoreRead Less
Loraine Garcia
Excellent job 5 stars couldn't ask for any better
Kim Naeger
Jad was always there when we need questions answered. He knew what he was doing. We felt we could trust what he was saying. The loan went through smoothly thanks to Jad.