Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Heidi Green
I had a great experience with Jerry and my refi - I had no idea it could be so easy. Thanks for the terrific service and for saving me money with my new lower interest rate! I will certainly recommend Jerry to my friends and family.
Richard Horstman
Very personable, knowledgeable, works hard for you
Arthur Ames
Donnie was of great help in getting my loan thru. Anytime I ran into a problem with the other associates I could call on Donnie and it would be explained in details I could understand. I hate leaving messages to a machine and would usually just hang up, Donnie would still call back later and even if I didn't answer he would continue calling until he talked to me that's dedication to the person ...Donnie was of great help in getting my loan thru. Anytime I ran into a problem with the other associates I could call on Donnie and it would be explained in details I could understand. I hate leaving messages to a machine and would usually just hang up, Donnie would still call back later and even if I didn't answer he would continue calling until he talked to me that's dedication to the person he is working for.Read MoreRead Less
Anita Harvey
very professional and compassion with my loan process recently lost my husband. bianca went the extra mile to get my loan to the underwriters. bianca will be with you every step. I would recommend you to speak with bianca




Andre Sayles
Skyler is an inspiring professional who knows the business and understands the customer perspective. He anticipates questions and provides answers before he is asked. I cannot believe how quickly my re-finance was completed. He offered access via phone any time of the day. But, of course, it was not needed due to his proactive approach to customer satisfaction.
Donald Davis
Helpful confident and professional
Noel Knights
Fran was very professional and helpful with every step..
Mike Shear
It is really great to see that there is still people out there that truly have your best interest at heart. Rocket Mortgage has been a real pleasure to deal with. This is my third time and they have all been great. Sarah I wish you all the success that you deserve. Thank you for everything. Michael Shea
Joe Dail
Very nice and personable lady who obviously goes the extra mile for her clients, Bianca has respected and worked around my unusual night working/day sleeping schedule. She has been totally accessible and treats my wife and I like family, working tirelessly to get us the best deal available. Thanks Bianca!
Debbie Noll
Our first experience with an online mortgage company was exceptional thanks to our banker Erin Imsland. I told her I was a little timid about the whole process and she reassured me that I was in experienced hands and that she'd ease my fears! Thank you Erin, you were wonderful, I am now a VERY happy Rocket Mortgage customer!