Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Terry Borders
We have worked with Kevin twice now - first in a refinance & then in a new home purchase. Both experiences were excellent. He is very professional, thorough, helpful and friendly. We highly recommend him!
Elizabeth Speck
Thank you George , for an outstanding experience. We were amazed at the prompt timely communication with you and your team Boone Kowalis & Jill Ridgeway. Your guidance, patience, and excellent oversight is a rare commodity in today's corporate customer service industry. Kudos to Rocket Mortgage to ensure a unique pleasant home loan experience with such great individuals at the helm such as ...Thank you George , for an outstanding experience. We were amazed at the prompt timely communication with you and your team Boone Kowalis & Jill Ridgeway. Your guidance, patience, and excellent oversight is a rare commodity in today's corporate customer service industry. Kudos to Rocket Mortgage to ensure a unique pleasant home loan experience with such great individuals at the helm such as George Kanonow. We will remain loyal customers to Rocket Mortgage in the future. Thanks again for the goodwill and very satisfying loan experience.Read MoreRead Less
Jennifer Frances
Loved working with Chris! He made our experience with Rocket Mortgage a great one. He was so great to work with that we referred him to several of our friends and family. Would definitely use him again.
Robert Gonterman
Lisa was great in helping me refinance my home, It was quick and easy and she did a phenomenal job. I would recommend anyone that is looking to buy or refinance to contact Lisa. I have used other people in the past and it was always a nightmare and stressful, With Lisa at the helm it was easy and quick and I had no stress. Wonderful job Lisa
Mark Rivera
Alex did a very good job on our loan. He was attentive, he had great follow up and worked hard to get us the best terms. Alex made getting our loan as painless as possible. He was patient and hung in there when he almost lost our deal (not because of his efforts or Rocket Mortgage). I would work with Alex again, he made the entire process worth while.
Amber Crow
Very helpful, informative, and quick to respond to questions.
Frank Bush
I was looking to refinance my home to get a lower rate and to pay off some debt. Robert was very professional and reassuring that Rocket Mortgage could fill my needs. He was aware that I qualified for a VA disability loan and he explained what would be required and compared it to a conventional loan so I would understand the difference and what it would mean in terms of dollars and requirements. ...I was looking to refinance my home to get a lower rate and to pay off some debt. Robert was very professional and reassuring that Rocket Mortgage could fill my needs. He was aware that I qualified for a VA disability loan and he explained what would be required and compared it to a conventional loan so I would understand the difference and what it would mean in terms of dollars and requirements. He never seemed rushed. He was very familiar with the e-sign documents and made the process simple. He is an excellent representative of Rocket Mortgage.Read MoreRead Less
Bob Reed
Lisa was a pleasure to work with, you could tell she cared about her clients by her attitude and even the tone of er voice. I recommend her and Rocket Mortgage to everyone needing a refi. or mortgage.
Debbie Miniex
Cass is amazing. He's been with us every step of the way, giving us heads up on the loan. He's so professional and caring, he truly cares about his customers. I have worked with local banks and they don't give the great customer like Cass and his team. I have recommended a lot of friends and family to Cass. At first when I talked to my husband about the loan, he was so uncomfortable until Cass ...Cass is amazing. He's been with us every step of the way, giving us heads up on the loan. He's so professional and caring, he truly cares about his customers. I have worked with local banks and they don't give the great customer like Cass and his team. I have recommended a lot of friends and family to Cass. At first when I talked to my husband about the loan, he was so uncomfortable until Cass talked to him. Cass explain everything in so detail so my husband could understand. Cass is great at what he does and he will go above and beyond to help his customers because his customer does come first. thank you Cass! I enjoy working with you.Read MoreRead Less
Gordon Stewart
Anthony is a true professional. This is my second experience with Rocket Mortgage and Anthony was prompt with answers to my questions and he helped make the entire process go smoothly. I will highly recommend Anthony and Rocket Mortgage to all of my friends and co-workers.