Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Lawrence Williams
Incredibly patient, professional, and diligent ! Nancy guided me through the loan process from start to finish wonderfully. 5 Stars!
Lynne Gibson
Heidi was great, everything went smoothly and she explained everything.
Jon Flowers
Robert possesses the knowledge, communication skills, people skills, and proactive mindset necessary to get the job done. He kept me well-informed throughout the process and didn't overwhelm me with the minutiae of loan processing, which I appreciated. He took the time to educate me on my offerings, follow up with me regarding my loan, send gentle reminders along the way, and get me to the closing...Robert possesses the knowledge, communication skills, people skills, and proactive mindset necessary to get the job done. He kept me well-informed throughout the process and didn't overwhelm me with the minutiae of loan processing, which I appreciated. He took the time to educate me on my offerings, follow up with me regarding my loan, send gentle reminders along the way, and get me to the closing table within 2 weeks. He seems to understand that home loans are both a financial and emotional decision for us consumers. It was so refreshing to work in lockstep with someone who has a people-centered mindset. Honestly, my loyalty to Rocket just increased because of him. Thank you, Robert!Read MoreRead Less
Christopher Harrell
Kayla was extremely personable, professional and knowledgeable from start to finish in our refi process!
Shauna Graham
David was absolutely fantastic to work with from start to finish! He answered all my (many!) questions promptly and never once made me feel like I was a bother. His communication was clear, friendly, and professional throughout the entire process. When we ended up needing to change the loan amount, he handled it immediately without any hassle. I’ve truly never worked with a banker as efficient, ...David was absolutely fantastic to work with from start to finish! He answered all my (many!) questions promptly and never once made me feel like I was a bother. His communication was clear, friendly, and professional throughout the entire process. When we ended up needing to change the loan amount, he handled it immediately without any hassle. I’ve truly never worked with a banker as efficient, responsive, and easy to work with as David. He made what could have been a stressful process feel simple and seamless.Read MoreRead Less
Marisa Quinn Mieczkowski
Chase exceeded my expectations with the refinancing process. He is prompt, dedicated and thorough. He provided ample updates throughout closing and truly made this seemingly daunting and stressful process as seamless as possible! Can't wait to refer all my family and friends to you, Chase!
Kimberly Brown
Summer was very personal and helped the process go smoothly. I recommend Rocket Mortgage for all your mortgage needs.
Daniel Ring
Nora was great to deal with every step of the way. She promptly responds to any concerns you may have and provides effective solutions in a clear and concise way. She is as good or better than anyone else out there. If you deal with her you are in good hands.
Barb Davis
Danielle was so helpful in our refinancing of our mortgage. We had never heard of a "yourtgage." She was able to get us a lower interest rate and change our 30-year mortgage into an 8-year "yourtgage" saving us thousands of dollars in interest. Danielle is not only knowlegeable, but is so approachable and friendly. It was as if we were old friends. Thank you, Danielle! You are awesome!
Gary Havercamp
Sammy did a great job helping me through the entire loan process. I was impressed in his quick response to my questions.