Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Amber Crow
Very helpful, informative, and quick to respond to questions.
Frank Bush
I was looking to refinance my home to get a lower rate and to pay off some debt. Robert was very professional and reassuring that Rocket Mortgage could fill my needs. He was aware that I qualified for a VA disability loan and he explained what would be required and compared it to a conventional loan so I would understand the difference and what it would mean in terms of dollars and requirements. ...I was looking to refinance my home to get a lower rate and to pay off some debt. Robert was very professional and reassuring that Rocket Mortgage could fill my needs. He was aware that I qualified for a VA disability loan and he explained what would be required and compared it to a conventional loan so I would understand the difference and what it would mean in terms of dollars and requirements. He never seemed rushed. He was very familiar with the e-sign documents and made the process simple. He is an excellent representative of Rocket Mortgage.Read MoreRead Less
Bob Reed
Lisa was a pleasure to work with, you could tell she cared about her clients by her attitude and even the tone of er voice. I recommend her and Rocket Mortgage to everyone needing a refi. or mortgage.
Debbie Miniex
Cass is amazing. He's been with us every step of the way, giving us heads up on the loan. He's so professional and caring, he truly cares about his customers. I have worked with local banks and they don't give the great customer like Cass and his team. I have recommended a lot of friends and family to Cass. At first when I talked to my husband about the loan, he was so uncomfortable until Cass ...Cass is amazing. He's been with us every step of the way, giving us heads up on the loan. He's so professional and caring, he truly cares about his customers. I have worked with local banks and they don't give the great customer like Cass and his team. I have recommended a lot of friends and family to Cass. At first when I talked to my husband about the loan, he was so uncomfortable until Cass talked to him. Cass explain everything in so detail so my husband could understand. Cass is great at what he does and he will go above and beyond to help his customers because his customer does come first. thank you Cass! I enjoy working with you.Read MoreRead Less
Gordon Stewart
Anthony is a true professional. This is my second experience with Rocket Mortgage and Anthony was prompt with answers to my questions and he helped make the entire process go smoothly. I will highly recommend Anthony and Rocket Mortgage to all of my friends and co-workers.
David Krametbauer
Justin is the definition of great customer service; polite, respectful, prompt, and personable. He answered all my questions in a timely manner. Would definitely recommend to friends and family without a doubt.
Kim Crowe
Personal service with genuine concern for my needs
Barb Zehren
Jeremy was very friendly and helpful, but very professional at the same time. If I had any questions, he would always have the answer. I would recommend Jeremy to friends and family who are looking to purchase a home or refinance their mortgage. Just so everyone knows, I never give the top rating for anyone, or anything, but I definitely would give Jeremy a 4 star rating. This is the highest ...Jeremy was very friendly and helpful, but very professional at the same time. If I had any questions, he would always have the answer. I would recommend Jeremy to friends and family who are looking to purchase a home or refinance their mortgage. Just so everyone knows, I never give the top rating for anyone, or anything, but I definitely would give Jeremy a 4 star rating. This is the highest rating that I have ever given anyone.Read MoreRead Less
Garrett Eberhardt
Shelly was extremely helpful in my home buying process. As a first time buyer, she took the time to carefully go over every detail and step with me, making me a confident buyer. Outstanding service!!
Darlene N Duane Spanel-Hankins
Made everything quick and easy.