Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Timothy Smith
Kyle was responsive and responsible throughout the process. One of the easiest refinancing experiences I've ever been through.
Valerie Bridges
sal has very efficiently and patiently assisted me through this process. because of him I was able to follow the steps to get my loan to close. I would happily refer anyone to him as well as the team who took over from him.
Jerry Ervin
I want to say that I have never attempted to secure a loan of any kind by e-mail. I was very nervous about the matter of refinancing my home with Rocket Mortgage. I am so thankful the Garth and his professional attitude in handling my application and the patient help he gave me during the process. I am not computer savy and therefore I appreciated his patient help more than ever. I also ...I want to say that I have never attempted to secure a loan of any kind by e-mail. I was very nervous about the matter of refinancing my home with Rocket Mortgage. I am so thankful the Garth and his professional attitude in handling my application and the patient help he gave me during the process. I am not computer savy and therefore I appreciated his patient help more than ever. I also would like thank the others on my case who so professionally helpful. I will recommend your company to all my friends. Thanks again..Read MoreRead Less
Rhonda Bradberry
Paul was very helpful and even though it took a bit longer than expected he was a pleasure to work with
Vincent Pangrazio
Derek was a pleasure to work with! He was responsive and professional and he delivered on his promises. I would highly recommend working with Derek on a home loan.
John Flanagan
Hebah was excellent, clear, friendly and very easy to work with and I thank her for her help.
Judy Welch
Followed thru kept us up to date on all the paper work needed. Made the process easy
Lily Pfeister
If there were more stars I will give them all to Natalie. She is a true example of what a perfect customer services is. She went above and beyond for me and my family, when I had lost hope, she moved mountain for me. Thank you Natalie! I will always be grateful for the piece of mind you gave me!
Nannette Knox
Stephen was very good. I would certainly recommend him to others. One piece that could be improved is perhaps providing a thorough and clear outline of the steps involved and arranging at least one meet and greet with the customer.
Thomas Dake
robert is a professional and very helpful getting this thru and guiding me on the computer, i did not know to scan and send or that my printer was able, thanks, he explained the process for me and looks like this has been a very good experience, thanks so much tom