Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Chad Carter
Exceptional help and knowledgable with the questions we had with our refinance of our home.
Micah Kelly
Bryan Lawrence offered superior customer service. He was both personable and professional. He was able to answer all of our questions and help us to select an option that fit our needs. I would definitely recommend that anyone looking for a mortgage or refinance give him a call. You won't be disappointed!
Catherine Gerdts
He was very knowledgable and caring. He was always available to us and even called to see how we were feeling about the whole process and if he could do anything to make it better.
Beth Lutz
Natalie was a pleasure to work with. She provides excellent customer service and is a delight to interact with. She is professional yet personable. She checked in with us regularly and was always on top of everything. I would gladly recommend to others and agree that she deserves her awards for outstanding service".
Steve Brown
Brandon and his team did a outstanding job in providing a loan for me, it was a pleasure working with him, he was concise with any information requested. Again it was a pleasure to to be able to have Brandon assist with our loan
Mary Beth Vetter
Eric and his team managed to make the whole process of refinancing my home proceed without a hitch. All of my questions and problems were addressed immediately to my complete satisfaction. Purchasing a home or refinancing with Rocket Mortgage was a far superior experience when dealing other mortgage companies and I believe that it is do to extraordinarily knowledgeable supervision. Eric has ...Eric and his team managed to make the whole process of refinancing my home proceed without a hitch. All of my questions and problems were addressed immediately to my complete satisfaction. Purchasing a home or refinancing with Rocket Mortgage was a far superior experience when dealing other mortgage companies and I believe that it is do to extraordinarily knowledgeable supervision. Eric has those qualities.Read MoreRead Less
Brenton Hood
I didn't really know what expect from the process of refinancing. With Cass it was legitimately the easiest financial process I've ever been through. He was extremely professional and polite and straight up made the refinance ridiculously simple and easy. I'd give him 6 out of 5 stars if I could.
Ted Pfanner
Conserned in a professional manner and helped with additional situations unique to our application successfully.
Misty Stewart
Crystal was always very prompt and informative in answering my questions. She gave me great advice being as this was my first time dealing with a refinance. She is professional, polite and a pleasure to do business with. Thank you for everything.
John Gillis
Very professional & answered all questions up front. Thanks for helping us to get our APR rate reduced from what the original lender was charging.