Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Princess Lala
Joe was an very excellent rep! He told me everything I needed to k ow and more!
Jason Amison
Very professional and will definitely recommend him to any of my friends.
Marla Katherine
Smooth process. Hebah was helpful and knowledgeable. I am very happy with my experience. Everything was smooth and easy.
Gabe Bierbach
Jon made this entire process, from start to finish, painless and worry free!! I travel for a living and was never more than a quick phone call, email or Rocket Mortgage chat message away! He secured me the loan I wanted with a rate my current mortgage company couldn't beat. I keep telling everyone I felt like I was in a commercial because everything was SOOO easy! 100% satisfied and thankful ...Jon made this entire process, from start to finish, painless and worry free!! I travel for a living and was never more than a quick phone call, email or Rocket Mortgage chat message away! He secured me the loan I wanted with a rate my current mortgage company couldn't beat. I keep telling everyone I felt like I was in a commercial because everything was SOOO easy! 100% satisfied and thankful that Jon was looking out for me from the very first phone call I made!!! Thanks Jon and Thanks Rocket Mortgage!!!Read MoreRead Less
Jacqueline Dannelley
This process was so quick and easy. Thanks Nick you made this process effortless on my part. I will recommend you to anyone looking to purchase or refinance.
Steve Northey
DeAnna was a pleasure to work with. She is very knowledgeable, fast and efficient. I would not only work with her again, I would recommend DeAnna to my friends and family.
Brenda Reeves
From the first call to signing the closing papers Nick Grant was there to assist and answer any questions I had. His knowledge of the industry made it easy for him to answer all our questions in a way we could understand and make an informed decision. This made the process very quick and easy for us.
Kim Jones
Jeff is awesome! I have done a few refinances with him over the years. He is always so helpful, explains everything and finds me the best opportunities! He is also quick, on top of it all and a pleasure to work with over the phone and email! :)
Alicia Edwards
Although the process started out "rocky"; and, I had some doubts, Mr. Lawrence and the process proved to be a good experience.
M MGonzalez
I've started gathering information about different companies to show my husband, that way he'll have choices and he'll choose what would be best for us.
After showing him the numbers of 6 different companies, he didn't choose Rocket Mortgage, I've called Cass to let him know of his decision . Cass said let me talk to him, my husband felt so comfortable with him, he change his mind and went with ...I've started gathering information about different companies to show my husband, that way he'll have choices and he'll choose what would be best for us.
After showing him the numbers of 6 different companies, he didn't choose Rocket Mortgage, I've called Cass to let him know of his decision . Cass said let me talk to him, my husband felt so comfortable with him, he change his mind and went with Rocket Mortgage , because of Cass. He is so helpful, and understanding, he was also there to answer whatever questions we had about our loan.
I know he is doing his job, but He is passionate about what he does , and he loves doing it, that's what was different from the other companies a gather information from.
We are just about to close (07-14-2016) , and we are excited about how fast the process was.
My boss recommended Rocket Mortgage, My good luck was having Cass answering my call .
Thanks for all your help, thanks for your patience explaining the numbers. We really appreciate your help Cass.
Cass and the team made the process smooth.
I'll definitely will be recommending Rocket Mortgage to others, thanks to Cass and his team.
Rocket Mortgage have Great customer service!
Thanks a Lot Cass :-)Read MoreRead Less