Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Misty Stewart
Crystal was always very prompt and informative in answering my questions. She gave me great advice being as this was my first time dealing with a refinance. She is professional, polite and a pleasure to do business with. Thank you for everything.
John Gillis
Very professional & answered all questions up front. Thanks for helping us to get our APR rate reduced from what the original lender was charging.
Daniel Lancaster
Kory stepped in when we had a tight deadline. He listened to all of our concerns and ensured that our every need was met. He was very responsive and thoroughly explained our options. Thanks to the hard work of Kory and the rest of the team, our home loan closed in just 19 days!
Matthew Faulconer
Mark has great communication skills and makes sure you're satisfied customer. I knew exactly what I was qualified for a new mortgage and with only a few delays in the process I was able to get a savings of over 400$ a month in a refinance. The whole Rocket Mortgage team has a customer service attitude we can all learn from and I was impressed with that the most. I have already said good things to ...Mark has great communication skills and makes sure you're satisfied customer. I knew exactly what I was qualified for a new mortgage and with only a few delays in the process I was able to get a savings of over 400$ a month in a refinance. The whole Rocket Mortgage team has a customer service attitude we can all learn from and I was impressed with that the most. I have already said good things to my friends...Read MoreRead Less
Taylor Dahlstrom Nemmert
Responsive and informative... Excellent service!
Richard Weddle
Marjan, was excellent! He returned every call if he was unable to answer at the time. He made my experience stress free and quick. I would highly recommend Rocket Mortgage loans because of him!
Joey Ramirez
Thanks James! I couldn't be any happier!! He went above and beyond!!!
Brenda Egnor
Very pleasant. Answered questions professionally.
Sandy Fine
"Thanks to Nicholas" I can say that working with Nick made my loan experience smooth sailing he answered all my questions the moment I asked. I hope that a company as large as Rocket Mortgage will take the time to recognize his value and work ethics. Thank you Rocket Mortgage for my mortgage loan.
Amy Kimani
Dan Wright was outstanding! He made what was an intimidating process to me so simple and worry-free. He was an absolute pleasure to work with and I would recommend Mr. Wright and all of the Rocket Mortgage team to everyone.