Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Terry Lambright
Alan has been friendly, helpful, knowledgeable, patient, professional, and just nice to work with as we go through the refinance process. He is making it seem very simple, but I know that is because of what he is doing. He has been able to answer all our questions and make us feel at ease.
Reggie Easton
It has truly been a great experience working with Lee. Extremely professional and courteous during the process. He made sure all our questions were answered and did an excellent job lowering our payment.
Michael Carbajal
nice talking to you Matt...I also would like to compare this to a VA loan ...looking forward to hearing back from you
Leslie Lhota
Clark said, "this will be the easiest refinance you've ever done." He was right! Thanks Clark- Jeff and Leslie Lh
Odella Fernandez
I really enjoyed working with David. He was always very prompt to my questions and getting back to me. He made the whole re-finance process seem very effortless on my part, and that was a blessing in itself.
Connie Davis
Sean made this process a breeze! I was very impressed with his professionalism.
James Driver
This was a great experience working with Lucas and Rocket Mortgage. Everything went smoothly, all items explained in an easy to understand way, and service was quick. Buying a home is stressful but Lucas made the mortgage part easy.
Jacqueline Lameira
After an exhaustive search for the right company to refinance our home, we contacted Rocket Mortgage and were so lucky to find Sal. He was able to help us lower our interest rate by more than 2% effectively cutting our monthly house payment by 1/3! Sals outstanding commitment to customer service, integrity and doing the right thing for the client gave us confidence that our future working with ...After an exhaustive search for the right company to refinance our home, we contacted Rocket Mortgage and were so lucky to find Sal. He was able to help us lower our interest rate by more than 2% effectively cutting our monthly house payment by 1/3! Sals outstanding commitment to customer service, integrity and doing the right thing for the client gave us confidence that our future working with Sal and Rocket Mortgage will be a mutually rewarding experience. He is responsive, clear and concise. He was able to help us understand our best position and make choices that will benefit our family for the future.

After having reviewed our options with other online lenders and with a major bank lending organization, the difference is night and day. Other lenders were less agile in offerings than Sal and Rocket Mortgage. The traditional banking route was not shall we say, "user friendly" and their hidden fees and legal double talk didn't inspire the kind of confidence that Sal and Rocket Mortgage's transparent process offers to customers. Sal went out of his way to offer all he could in discounts and services, going beyond what we asked for, much less expected.

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Steve Steinhauer
Can't say enough about how helpful Jon was and how easy dealing with Rocket Mortgage was. Approval process was quick and easy. Closing took 30 minutes with a notary coming to our home.
Garnell Gladden
David was outstanding in his presentation and his knowledge. Nice job David. I recommend
David for higher responsibilities.