Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Sally Ibarra
I had a great experience working with Alan to meet my refinance goal, he is professional keep me updated I will work with him again.

Judy Moya Bacon
Tiffany was awesome with us. She answered all our questions and was a pleasure to deal with. She made our experience with Rocket Mortgage Loans a pleasant.
Jackie Harmon
When we first approach Crystal we had just had a very bad experience with someone else, so we were very leery; however Crystal did not hesitate to explain the process in detail, answer all our questions quickly and honestly and put us at ease. We were amazed our quick we would get answers and explanations. I have already recommended Crystal and Rocket Mortgage to several people letting them know...When we first approach Crystal we had just had a very bad experience with someone else, so we were very leery; however Crystal did not hesitate to explain the process in detail, answer all our questions quickly and honestly and put us at ease. We were amazed our quick we would get answers and explanations. I have already recommended Crystal and Rocket Mortgage to several people letting them know Crystal made this process painless. Thanks Crystal and the Rocket Mortgage team. Read MoreRead Less
Dale Harrison
West made the whole process as simple and painless as possible. He explained each step and was very open and honest. He was easy to contact and would call back when he said he would. I would recommend West and Rocket Mortgage to anyone looking for a mortgage company.
Vince Ceausu
Andrews the real deal. Exceeded our expectations.
Leigh Robl
Jad was amazing. I was working with another lender to refinance and it was all messed up so I contacted Jad and he got me approved and alto the closing table effortlessly. I was nervous about things not working out given my previous experience but he kept me calm and was there every step of there way to answer any questions I had and to set my mind at ease. A wonderful experience all around.
Gerry Doverte
Mark is the best ,very approachable and helpful, thank you for your guidance and assistance from day one until closing time. All the best and continue the positive attitude and best approach to your clients, again thank you so much for everything!
Judith Doverte
Mark is really great help in processing our loan refinance. As soon as I talked to him and said what we want for our loan to be consolidated he was so accommodating and very helpful to give us the best option that suits best for our need, I can't thank him enough because without all his help until now we could have been in our old mortgage with very high interest rate, with this I say Rocket ...Mark is really great help in processing our loan refinance. As soon as I talked to him and said what we want for our loan to be consolidated he was so accommodating and very helpful to give us the best option that suits best for our need, I can't thank him enough because without all his help until now we could have been in our old mortgage with very high interest rate, with this I say Rocket Mortgage is very lucky to have him, I may not know him personally but for us he was the best and greatest help for family as we get ready for my daughter to go to college.thank you so much!Read MoreRead Less
Laura Rinehart
Very availble and professional. Good follow through and closing was on time with no hassles.
Diane Knapp
Within a few minutes of our phone call, Johathon Belcher, recognized what we were trying to accomplish by refinancing our home. He asked a few questions and within a very short time we had begun the process of our home refinance. We have used Rocket Mortgage to finance a primary and rental residence three times over the past six years. I have to say Rocket Mortgage is the only way to finance a ...Within a few minutes of our phone call, Johathon Belcher, recognized what we were trying to accomplish by refinancing our home. He asked a few questions and within a very short time we had begun the process of our home refinance. We have used Rocket Mortgage to finance a primary and rental residence three times over the past six years. I have to say Rocket Mortgage is the only way to finance a home. And, it began with our loan originator, Jonathon. He is very professional, knowledgeable, and has an insight of a homeowner needs. From the beginning, he let us know he would be available to answer any questions that might arise as we moved toward to closing. Even though we used Rocket Mortgage in the past, Jon reviewed the Rocket Mortgage process so we understood how Rocket Mortgage works, and after signing our documents and our final closing of the loan, he called to ask how the process went, and if we were satisfied with our experience.
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