Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Cathy Gaskin
We've worked with Annmarie on two different mortgages over the years. After our great experience with her the first time, and with several questions regarding the financing of a home addition in between, there was no doubt we wanted to work with her again on next mortgage. She is so wonderful to work with - a "straight-shooter" - honest, efficient, and very responsive to questions and concerns. We...We've worked with Annmarie on two different mortgages over the years. After our great experience with her the first time, and with several questions regarding the financing of a home addition in between, there was no doubt we wanted to work with her again on next mortgage. She is so wonderful to work with - a "straight-shooter" - honest, efficient, and very responsive to questions and concerns. We highly recommend her.Read MoreRead Less
Mike Kirisits
This is our second mortgage with Rocket Mortgage.
Why did we go back to Rocket Mortgages for this one?
- we compared their rates against our current mortgage holder and Rocket Mortgages was lower.
- the last experience with them was a great experience so no hesitation to use them again.
- their online process makes it quick and very easy.
- they use a team approach where your first contact, Alex I ...This is our second mortgage with Rocket Mortgage.
Why did we go back to Rocket Mortgages for this one?
- we compared their rates against our current mortgage holder and Rocket Mortgages was lower.
- the last experience with them was a great experience so no hesitation to use them again.
- their online process makes it quick and very easy.
- they use a team approach where your first contact, Alex I this case, oversee the whole process; however, they hand you off to various experts along the process. This way you always have an expert your dealing with.
- for the closing they send an experienced notary to your home, 30 minutes in your home and your finished!

Alex spent a significant amount of time looking at various options for us and was able to find one we were very comfortable with.

The process was easy and pleasant from the first phone call to Alex through the closing!Read MoreRead Less
Valerie Ransom
Chris has been extremely helpful and courteous during my loan experience! He has answered all my fears re details of refinancing my loan - and I thank him very much!! Valerie
Kayleen Walters
I have refinanced my home a few times, but this is the first time that I worked with Robert Yancho. I plan to work with him on any home loan from now on. He was able to secure the best rate, and walked me through all the ins and outs to make sure I understood the complexities. He was always reassuring and never condescending, and happy to explain things multiple times and worked all hours of the ...I have refinanced my home a few times, but this is the first time that I worked with Robert Yancho. I plan to work with him on any home loan from now on. He was able to secure the best rate, and walked me through all the ins and outs to make sure I understood the complexities. He was always reassuring and never condescending, and happy to explain things multiple times and worked all hours of the day! It is the first time I've felt truly confident about my loan. Thank you Robert!Read MoreRead Less
Robert Tarquinio
Jeremy was extremely knowledgeable courteous and Patient. Made the refinance process painless. An asset to the quick and organization.
Tina Brown
He kept me informed of every move that was made.
Tericia Rasmussen
Could not have asked for a more efficient, professional, and easy person to work with. DeAnna kept me up to date on the progress of the loan and explained everything.
She is the best to deal with. I would definitely recommend her to family and friends.
Tericia Rasmussen
Edward Soetanto
Fast process, and good customer service
Cindy Heathman
Stuart was very professional, courteous and friendly. This was the fastest and easiest home refinance I have ever gone through. Everything about it exceeding my expectations. I especially appreciated how much of it was taken care of on-line and how the final signing was done at my choice of time and location and on a weekend! Will definitely recommend Rocket Mortgage to anyone and everyone who...Stuart was very professional, courteous and friendly. This was the fastest and easiest home refinance I have ever gone through. Everything about it exceeding my expectations. I especially appreciated how much of it was taken care of on-line and how the final signing was done at my choice of time and location and on a weekend! Will definitely recommend Rocket Mortgage to anyone and everyone who is thinking of refinancing. Stuart and his team were the best!Read MoreRead Less
Gene Rowland
Very friendly and easy to talk to and she explained the documents that I needed to get