Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Ralph Pina
Efficient, attentive, knowledgeable a pleasure to work with!
Debbie DeGennaro
Very professional and curteous to work with highly recommend his services
Deborah Wood
Steve gave very good customer service and was very efficient with our loan.
Kim Lind
Very quick in processing the application and give me the result over the phone
Hazel Lundy
Kyle was very professional and responsive to my inquiries. He explained all the advantages I would gain by going with Rocket Mortgage. The team supporting Kyle keptme abreast of each step.
Javier Martinez
Robert was great to work with, he took his time to go over process and explained how the numbers worked. He answered all my questions and made me feel about the re-fi. I would recommend Robert to all my friends and family.
Patrick Walker
Nick did an incredible job leading me through the process of my refinance. He delivered on everything he offered me from the initial call till said goodbye after closing. Definitely by far the easiest loan process I have ever been through and I owe that to Nick and he dedication to honesty and making me happy as a customer. This was an incredible experience! Thanks Nick... you sir are a ...Nick did an incredible job leading me through the process of my refinance. He delivered on everything he offered me from the initial call till said goodbye after closing. Definitely by far the easiest loan process I have ever been through and I owe that to Nick and he dedication to honesty and making me happy as a customer. This was an incredible experience! Thanks Nick... you sir are a ROCKSTARRead MoreRead Less
Terry Cleveland
Jason and the entire Rocket Mortgage staff are professional, polite, and articulated answers to my questions with clear, understandable language. Couple this with the My Rocket Mortgage website, and communicating and understanding what needed accomplishing are a snap! The ability to review documents and provide required signatures was particularly impressive. I give the Rocket Mortgage team, ...Jason and the entire Rocket Mortgage staff are professional, polite, and articulated answers to my questions with clear, understandable language. Couple this with the My Rocket Mortgage website, and communicating and understanding what needed accomplishing are a snap! The ability to review documents and provide required signatures was particularly impressive. I give the Rocket Mortgage team, their website, and positive attitude my strongest possible endorsement.Read MoreRead Less
John Downing
Jake was committed and personable from day 1. I had, in fact, chatted with someone from another company who never called back, and that made my decision a simple one. Jake was always accessible and explained things more than once without impatience. All in all, Rocket Mortgage was a smooth process...more than not facilitated by our initial reaction to Jake, the first representative to whom we ...Jake was committed and personable from day 1. I had, in fact, chatted with someone from another company who never called back, and that made my decision a simple one. Jake was always accessible and explained things more than once without impatience. All in all, Rocket Mortgage was a smooth process...more than not facilitated by our initial reaction to Jake, the first representative to whom we spoke.Read MoreRead Less
Daniel Shea
Jason was great.. He answered all my questions, gave me good advise, and was extremely professional. He advised me to take a V.A. loan as which ended up being the best interest rate available for me. After being moved to the next phase, which was handled by a different loan officer, he called me to make sure everything was going well. Jason is an asset to Rocket Mortgage.