Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Carlton Nelson
Shane is, by far, the best home loan expert I have ever had the pleasure of working with. He is like a friend I have never met.... Every single time I needed something, Shane was there to offer his assistance or to direct my needs to someone who could help me. He is professional, courteous, and just an all around top shelf professional! I look forward to dealing with Shane in future ...Shane is, by far, the best home loan expert I have ever had the pleasure of working with. He is like a friend I have never met.... Every single time I needed something, Shane was there to offer his assistance or to direct my needs to someone who could help me. He is professional, courteous, and just an all around top shelf professional! I look forward to dealing with Shane in future opportunities. Because of Shane, I will not take my business anywhere else besides Rocket Mortgage.Read MoreRead Less
Judith Midge Lenhart
Dylan was friendly and helpful
James Wilbur
I have been affiliated with Rocket Mortgage for many years now, and I find that in the initial process of starting the loan and through to the final closing, the members of Rocket Mortgage have been diligent to keep me informed on all the procedure, and that is why I will use them again to finance our home when we have to sell and purchase again.
Jackie Cavnar
Chad Kubik made our refinancing process easy and painless. He was prompt with answers or callbacks, and he was always pleasant. I would recommend working with him.
Shari Demakas
Charlene was great! Always available and always answered all my questions . She is an asset to your company. Always positive and helpful
Cathy Gaskin
We've worked with Annmarie on two different mortgages over the years. After our great experience with her the first time, and with several questions regarding the financing of a home addition in between, there was no doubt we wanted to work with her again on next mortgage. She is so wonderful to work with - a "straight-shooter" - honest, efficient, and very responsive to questions and concerns. We...We've worked with Annmarie on two different mortgages over the years. After our great experience with her the first time, and with several questions regarding the financing of a home addition in between, there was no doubt we wanted to work with her again on next mortgage. She is so wonderful to work with - a "straight-shooter" - honest, efficient, and very responsive to questions and concerns. We highly recommend her.Read MoreRead Less
Mike Kirisits
This is our second mortgage with Rocket Mortgage.
Why did we go back to Rocket Mortgages for this one?
- we compared their rates against our current mortgage holder and Rocket Mortgages was lower.
- the last experience with them was a great experience so no hesitation to use them again.
- their online process makes it quick and very easy.
- they use a team approach where your first contact, Alex I ...This is our second mortgage with Rocket Mortgage.
Why did we go back to Rocket Mortgages for this one?
- we compared their rates against our current mortgage holder and Rocket Mortgages was lower.
- the last experience with them was a great experience so no hesitation to use them again.
- their online process makes it quick and very easy.
- they use a team approach where your first contact, Alex I this case, oversee the whole process; however, they hand you off to various experts along the process. This way you always have an expert your dealing with.
- for the closing they send an experienced notary to your home, 30 minutes in your home and your finished!

Alex spent a significant amount of time looking at various options for us and was able to find one we were very comfortable with.

The process was easy and pleasant from the first phone call to Alex through the closing!Read MoreRead Less
Valerie Ransom
Chris has been extremely helpful and courteous during my loan experience! He has answered all my fears re details of refinancing my loan - and I thank him very much!! Valerie
Kayleen Walters
I have refinanced my home a few times, but this is the first time that I worked with Robert Yancho. I plan to work with him on any home loan from now on. He was able to secure the best rate, and walked me through all the ins and outs to make sure I understood the complexities. He was always reassuring and never condescending, and happy to explain things multiple times and worked all hours of the ...I have refinanced my home a few times, but this is the first time that I worked with Robert Yancho. I plan to work with him on any home loan from now on. He was able to secure the best rate, and walked me through all the ins and outs to make sure I understood the complexities. He was always reassuring and never condescending, and happy to explain things multiple times and worked all hours of the day! It is the first time I've felt truly confident about my loan. Thank you Robert!Read MoreRead Less
Robert Tarquinio
Jeremy was extremely knowledgeable courteous and Patient. Made the refinance process painless. An asset to the quick and organization.