Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Mike Tolbert
Brianna was very knowledgeable and didn't hesitate to get answers I needed along the way during the whole process. This was by far one of the easiest transactions I have done.
Frederick Russell
Very professional and through
Paul Perry
It was so great working with Sebastian. He was able to handle the changes I had with my loan like a pro. Loved his don't worry I got this attitude. He would answer my emails, text almost immediately. I would 100% recommend him to anyone looking for a loan they will be in good hands.
Sal Perritano
Highly professional suggested a solution for an issue I didn't realize I had. Highly recommend.
Michael Dillingham
Mortgages aren’t usually very easy to do. Harry and his team made everything very easy for me and my family. Highly recommend Rocket Mortgage.
Tim luke
Called me out of the blue unsolicited, Harassed me when I said I did not want or need anything, was persistent with pushing a loan I never asked for and was arrogant, clearly he does not hear "no" often. Beware.
Patrick Camarena
Reply from Patrick Camarena:

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you. Please ...Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you. Please know I will be available if given the opportunity to re-earn your trust in the futureRead MoreRead Less

bowman2210
Thank you, Tyler, for a seemingly easy process. Tyler answered all of our questions and was able to put together a loan that exceeded our expectations.
BROWNSOULxxx
Rockey Was Excellent!!! AAAAAA++++!! Very Professional, Fair And Assertive...
Shannon Leighton
Greta was so helpful and made the whole process of getting our home equity loan as painless as possible. We’re grateful for her patience and knowledge.
Claudia Lindquist-Wagner
I do not start out wanting to refinance my home, I had some other avenues. I was thinking of going down. I filled out the Rocket refinance online and was paired with Ethan. Truthfully it was because of Ethan that I moved forward with the refinance.
I would have to look back at the date. I started the paperwork, but I think it was roughly 4 or 5 weeks and I am now getting ready to close.
So Ethan, ...I do not start out wanting to refinance my home, I had some other avenues. I was thinking of going down. I filled out the Rocket refinance online and was paired with Ethan. Truthfully it was because of Ethan that I moved forward with the refinance.
I would have to look back at the date. I started the paperwork, but I think it was roughly 4 or 5 weeks and I am now getting ready to close.
So Ethan, thank you so much for your dedication and your ease of working with clientsRead MoreRead Less