Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Steve Laughton
Dimitry exceeded in processing my loan and explaining the loan process in detail. He was not pushy and was very professional. We not only discussed the loan but also the NBA championship between the Cleveland Cavaliers and Golden State Warriors. I was well aware that Rocket Mortgage Arena was named after Rocket Mortgage CEO Dan Gilbert principal owner of the Cavaliers. It was a great series ...Dimitry exceeded in processing my loan and explaining the loan process in detail. He was not pushy and was very professional. We not only discussed the loan but also the NBA championship between the Cleveland Cavaliers and Golden State Warriors. I was well aware that Rocket Mortgage Arena was named after Rocket Mortgage CEO Dan Gilbert principal owner of the Cavaliers. It was a great series between my Warriors and Dimitri's Cavaliers and we good-naturedly ribbed each other during the series. This refinance loan is the third or fourth one I have had since we bought our home in 1991. I have to say, beyond a doubt, that this Rocket Mortgage was the smoothest and least costly of the four. I was totally satisfied with the process and wouldn't hesitate to call on Dimitri and Rocket Mortgage again should I ever decide to refinance again. I will also recommend Rocket Mortgage to any of my friends or acquaintances who are looking to refinance or purchase a home. Thanks again Rocket Mortgage. Read MoreRead Less
Li Wang
Attentive, sincere and timely, Frank's service made the already easy on-line process no more than simple, daily chores - and this is meant as a compliment!
Aimee Rios
It wassSo easy and pleasant to work with Jimmy during our mortgage process. Our previous mortgage was not from Rocket Mortgage and was such a hassle! So far everything has been quick and painless and we had some great conversations as well! If you are looking to find a seamless process with a friendly voice - Jimmy at Rocket Mortgage would be a great option! :)
Lee Sparks
Shazain was highly knowledgeable about the mortgage details that he offered our family. This made working through the early stages of the mortgage loan fact finding process efficient. Also, Shazain was prepared to explain the numbers, clearly explaining the key out of pocket expense expectations. This made the decision making on how to proceed easy on my part. My expectation is that this refinance...Shazain was highly knowledgeable about the mortgage details that he offered our family. This made working through the early stages of the mortgage loan fact finding process efficient. Also, Shazain was prepared to explain the numbers, clearly explaining the key out of pocket expense expectations. This made the decision making on how to proceed easy on my part. My expectation is that this refinance is a win-win.Read MoreRead Less
Kelly Griffin
Justin actually made refinancing a pleasurable experience. I'd been dreading the process, but right from the beginning I felt comfortable working with Justin and refinancing incredibly easy.
Stephen Hemus
Kate was very polite on the phone and handled our loan thoroughly and professionally.
Tara Mitchell
I was so stressed and Dominic made it easy for me! In fact, I can't believe how easy he made it! Thank you so much, Dominic, for working with me and taking the time and patience to get me through a very stressful situation. I would recommend Dominic if you want a friendly, honest, and dedicated loan specialist to work with. Keep up the good work!!!!
Randy Desgranges
Debbie and I want to thank you, Doug. This re-fi went smooth as silk and the process was stress free. We couldn't actually believe how quickly this happened from the first contact we had with you until the closing. Communications was excellent with no "Shenanigans".
Thomas Rogers
Nicholas was very helpful in getting our house refinanced. Rocket Mortgage has been fast and courteous through the whole process.
Richard Meyer
Patrick made my refi stress free and easy