Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Linda Bryant
I clicked on a chart to see mortgage rates and immediately received a call from Nic... from that moment on to the final closing Nic "nutured" me through the re-financing process. Despite a protracted appt delay from local appraisers, and a few other bumps, Nic sailed us steadily till the closing with professionalism, knowledge, and friendly charm. His coaching, explanations, and encouragements...I clicked on a chart to see mortgage rates and immediately received a call from Nic... from that moment on to the final closing Nic "nutured" me through the re-financing process. Despite a protracted appt delay from local appraisers, and a few other bumps, Nic sailed us steadily till the closing with professionalism, knowledge, and friendly charm. His coaching, explanations, and encouragements made all the difference with this old broad who has not updated to the technical world. He was always on hand when I had questions, he was always prompt with answers and updates. Thank you Nic and Rocket Mortgage !!! You done good with this boy, you had better keep him! sincerely, lyRead MoreRead Less
Eloy Isabel Diaz Ortega
Since the first day I called the company Cass was the fist person to attend me. Since the beginning and end, all the time he was efficient with everything. And he was always there, following up with Me always calling and checking up with the case. He's a very exciting person and also agent. Thank you very much and I appreciate your help and your team.
Lucner Charlestra

This may be the first review I am writing for somebody, but I feel that I have to do this one. When we received the refinancing offer from Rocket Mortgage, our first usual reaction was to throw it at the garbage. For some reason, we decided to give it a try and talk to Paul Sarrach. From the get-go, Paul took his time to listen to us, answered ALL our questions and gave us the best advice ...
This may be the first review I am writing for somebody, but I feel that I have to do this one. When we received the refinancing offer from Rocket Mortgage, our first usual reaction was to throw it at the garbage. For some reason, we decided to give it a try and talk to Paul Sarrach. From the get-go, Paul took his time to listen to us, answered ALL our questions and gave us the best advice according to our needs. He continued supporting us all along the process and was always available. If after a conversation he felt that we sounded still a little bit dubious, he would take the time to give us a call and made sure that our questions are answered to satisfaction. We went through the process (up to closing) with no hustle because of Paul's professionalism and know-how. I strongly recommend him and Rocket Mortgage. They're the best!Read MoreRead Less
Elizabeth Fakhoury
Scott and the team that worked with me were kind, efficient and very positive. They made this process feel easy and painless!
Sue Andres
Richard worked tirelessly with me on a Sunday evening to secure a rate that I wanted. He was patient & answered all of my questions. I just closed on my refi & it was smooth as silk. An interesting & easy process! Thank you Richard!
Gaetan Croisier
Brittany is really great as doing business and great at understanding the needs of the customer .I was reject by two company before and as soon I contact .Brittany my problem with refinancing my mortgage was over .she work and make deal really fast .she made us save lot of money and our mortgage .
she is really friendly and deliver great service .
Gaetan Croisier
Coleen Lahey-Dwojakowski
Very kind and easy to work with.
Joseph Backus
I did a refinance with Simon about six months ago. He was extremely helpful with explaining how the whole process works and what options I had. I felt very comfortable with him and everything went very quick and easy. I would definitely recommend Simon to anyone looking to refinance their home. Personable and knowledgable, he will be my first call when or if I refinance again or even buy a new ...I did a refinance with Simon about six months ago. He was extremely helpful with explaining how the whole process works and what options I had. I felt very comfortable with him and everything went very quick and easy. I would definitely recommend Simon to anyone looking to refinance their home. Personable and knowledgable, he will be my first call when or if I refinance again or even buy a new home. Read MoreRead Less
Peter Zastrow
Murad or Matt as I called him during the entire process was not only helpful but very kind, patient and a pleasure to work with. The process was quick and proceeded flawlessly. Nice guy to work with. I've recommended Rocket Mortgage to others and Matt! Thanks so much. You were awesome!!!
Eric Howard
Very easy to deal with and very professional. Contacted us with all details and kept us in the loop for the entire process.