Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Terry Cleveland
Jason and the entire Rocket Mortgage staff are professional, polite, and articulated answers to my questions with clear, understandable language. Couple this with the My Rocket Mortgage website, and communicating and understanding what needed accomplishing are a snap! The ability to review documents and provide required signatures was particularly impressive. I give the Rocket Mortgage team, ...Jason and the entire Rocket Mortgage staff are professional, polite, and articulated answers to my questions with clear, understandable language. Couple this with the My Rocket Mortgage website, and communicating and understanding what needed accomplishing are a snap! The ability to review documents and provide required signatures was particularly impressive. I give the Rocket Mortgage team, their website, and positive attitude my strongest possible endorsement.Read MoreRead Less
John Downing
Jake was committed and personable from day 1. I had, in fact, chatted with someone from another company who never called back, and that made my decision a simple one. Jake was always accessible and explained things more than once without impatience. All in all, Rocket Mortgage was a smooth process...more than not facilitated by our initial reaction to Jake, the first representative to whom we ...Jake was committed and personable from day 1. I had, in fact, chatted with someone from another company who never called back, and that made my decision a simple one. Jake was always accessible and explained things more than once without impatience. All in all, Rocket Mortgage was a smooth process...more than not facilitated by our initial reaction to Jake, the first representative to whom we spoke.Read MoreRead Less
Daniel Shea
Jason was great.. He answered all my questions, gave me good advise, and was extremely professional. He advised me to take a V.A. loan as which ended up being the best interest rate available for me. After being moved to the next phase, which was handled by a different loan officer, he called me to make sure everything was going well. Jason is an asset to Rocket Mortgage.
Heather Mathews
Bruce's courtesy, professionalism, patience and understanding of what it's like for homeowners to go through the mortgage process is second to none. We all know it's a stressful process no matter what. Thanks for making the process less stressful, Bruce.
Michael Conti
Natalie is professional and good at her job, and she really cares for her clients !!!
Siva Iyar
Knowledgeble, helpful and responsive.
Michelle Dean
He was very helpful, listened to my problems and Found solutions promptly. Returned calls and emails quickly and was extremely nice to deal with.
Andrew Liss
Great experience! Alex was extremely helpful and informational.
John Angelotti
West always let me know that he was available to me. He was pleasant and always made sure I understood what was going on at all times. I couldn't ask for a better representative. Thanks!
Barbara Katz
Gary was a pleasure to work with called me on vacation time whenever a step had to taken he was right there awesome job b katz