Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Lori Merlak
Scott was extremely helpful. He went above & beyond to help me with my questions and concerns. And, was willing to take my questions at any point during the loan process. I never felt like I was being pawned off to someone else. He worked with me from beginning to end. Very impressed!
Don Flynn
The seller would not accept a FHA loan. Less than 24 hours after letting Jimmy know this through Ms. Dial I have a conventional loan estimate that is as good, if not better than, the previous one. Great customer service - much more responsive and helpful than the credit union I have been banking with for over ten years.
Frank Watson
Frank was great to work with. He found a loan that fit my situation and delivered on everything. Was refreshing to work with a professional who makes it easy!
Shannon Dawson
Michael was very quick in responses and extremely helpful throughout the refinance process!
Justin Gruszewski
This refinance was top notch, I have done a couple of these but none that went as smooth as this one. when the numbers were quoted to me I assumed that they would change a bit but they really didn't change much at all. The whole process was amazing and could not have asked for more from Rocket Mortgage or Matthew.
Wayne Fiore
Anna is a true professional she did an awsome job at getting me my refinancing i have never done this as easy as she has made it. i would highly reccomend her to friends and family who would be in need
Yves Lamothe
It was a Pleasure and an Honor working with Brent. Brent is a true Professional, he listen to you, no pressure on trying to make you make a quick decision , he looks at all the Angles on trying to give you the Best possibilities for your situation. I would recommend Brent to all my Friends and Family members who needs a Loan. I look forward to working with Brent again in the near Future. Thanks ...It was a Pleasure and an Honor working with Brent. Brent is a true Professional, he listen to you, no pressure on trying to make you make a quick decision , he looks at all the Angles on trying to give you the Best possibilities for your situation. I would recommend Brent to all my Friends and Family members who needs a Loan. I look forward to working with Brent again in the near Future. Thanks again Brent for your Dedication on making this a Smooth operation. Read MoreRead Less
Judy Kurth
Wingyee was very professional and easy to work with. She walked us through all of the steps needed to get our refinancing done as quickly and smoothly as possible It was a pleasure to work with her. We will definitely recommend Rocket Mortgage to anyone we know that is looking to finance as our friends recommended them to us.
We had been trying for a long time to get our home refinanced at a really low interest rate because we are retired and work part time and wanted to make sure if our part time job ended we would be ok to make our mortgage payments with our retirement income . We kept getting a bad appraisal on our home and talked to Tracey Miller about this and he kept trying to work with our local appraisers ...We had been trying for a long time to get our home refinanced at a really low interest rate because we are retired and work part time and wanted to make sure if our part time job ended we would be ok to make our mortgage payments with our retirement income . We kept getting a bad appraisal on our home and talked to Tracey Miller about this and he kept trying to work with our local appraisers until we got an accurate appraisal which qualified us for this refinance . He never gave up on us and we will forever be grateful to him for believing in us . We can relax now and know we can pay off our mortgage in a few years at a great rate and monthly payment we can afford . Thank you Tracey Miller for your loyalty to your customers. Read MoreRead Less
Janet Pribnow
Justin was very helpful and fun to talk to at the same time. He made me feel like he was looking out for what was best for me and my situation. He was professional, but wasn't afraid to talk about pets, etc. I would absolutely work with him again.