Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Greg Gonce
Hope that you get Maria Ksar to work with at Rocket Mortgage. She is knowledgeable, organized, and responsible. She is very attuned to answering one's questions and with the emotions and feelings that can attach along the way during the process from beginning to end. She helped a great deal with allaying our concerns of dealing with a large nationwide corporation. She made it feel as if we were ...Hope that you get Maria Ksar to work with at Rocket Mortgage. She is knowledgeable, organized, and responsible. She is very attuned to answering one's questions and with the emotions and feelings that can attach along the way during the process from beginning to end. She helped a great deal with allaying our concerns of dealing with a large nationwide corporation. She made it feel as if we were dealing with someone we knew who was right here with us in our neighborhood. She is a caring professional! That says it all in her business. Kudos Maria!Read MoreRead Less
Christy Hammond
Tima was our first contact at Rocket Mortgage. He takes iniative and is knowledgable regarding home mortgage refinance. He explained the process thoroughly and quickly. He has access to tools and information (like calling your homeowner insurance agent to get policy info and finding the employment verification phone number for your spouse's employer to name a couple) that lessen the load on the ...Tima was our first contact at Rocket Mortgage. He takes iniative and is knowledgable regarding home mortgage refinance. He explained the process thoroughly and quickly. He has access to tools and information (like calling your homeowner insurance agent to get policy info and finding the employment verification phone number for your spouse's employer to name a couple) that lessen the load on the borrowers. The entire process was quick and easy. They even came to us at a location and time of my choosing for closing!Read MoreRead Less
Matthew Sturdivant
He is doing all he can to make sure i can get this loan
Denise Greer Nishimoto
Ashawn provided the most professional, helpful, and actually fun, experience, that could be expected; in what should have been a painful process. We were extremely worried about even starting to refinance our home, but my wife is in the oil and gas industry and lost her job over a year ago, so we needed to refinance to prevent losing it. Thanks to Ashawn we successfully completed our application ...Ashawn provided the most professional, helpful, and actually fun, experience, that could be expected; in what should have been a painful process. We were extremely worried about even starting to refinance our home, but my wife is in the oil and gas industry and lost her job over a year ago, so we needed to refinance to prevent losing it. Thanks to Ashawn we successfully completed our application in less than two hours, with all of our questions answered and worries resolved. I cannot endorse him and Rocket Mortgage highly enough to reach the level he deserves. If you need to refinance, give ashawn a call; you will NOT be disappointed. Read MoreRead Less
Melissa Ramos
All my emails with crazy questions were answered not avoided !
Dayle Goss
Sean made everything very easy and was always there when I had a question.
Sheryl Psaila
Working with Jeremy and Rocket Mortgage were efficient and easy. Jeremy was always on time with every task and closed our loan in a very timely manner. It was a pleasure working with someone you could trust.
Elsie King
I wouldn't know what to say to make it any plainer how satisfied we are in working with Daniel and in getting our Rocket Mortgage re-fi done. Communications with all the Rocket Mortgage team was prompt, crisp and reassuring as the process moved along. What I can't understand is why the rest of the industry doesn't realize that the Rocket Mortgage way works- for Rocket Mortgage and the people ...I wouldn't know what to say to make it any plainer how satisfied we are in working with Daniel and in getting our Rocket Mortgage re-fi done. Communications with all the Rocket Mortgage team was prompt, crisp and reassuring as the process moved along. What I can't understand is why the rest of the industry doesn't realize that the Rocket Mortgage way works- for Rocket Mortgage and the people they help to get mortgages. Oh, well, as long as there's a Rocket Mortgage we'll be fine. Pat & ElsieRead MoreRead Less
Lisa McAleer
Great job all around. THanks.
Stacey Goans
Working with Erin was the BEST experience! She was detail oriented, thorough, friendly, polite and quick to respond to questions or inquiries. She explained everything in simple terms, and I truly got the feeling we were on the same team. Erin made this a smooth, worry free process. I would highly recommend working with her!