Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Samuel Ntawiniga
Natalie happened to the very first Rocket Mortgage representative i talked to. She very carefully listened to me, patiently walked me through the online loan application, answered all my questions and made herself available each time I called her. She is helpful, resourceful and knowledgeable. I really enjoyed working with her and am prepared to recommend Rocket Mortgage to my friends because of ...Natalie happened to the very first Rocket Mortgage representative i talked to. She very carefully listened to me, patiently walked me through the online loan application, answered all my questions and made herself available each time I called her. She is helpful, resourceful and knowledgeable. I really enjoyed working with her and am prepared to recommend Rocket Mortgage to my friends because of her.Read MoreRead Less
Kim Nguyen
I was happy with the way Brent listened to the situation with my mortgage and offered me an alternative in a clear way that met my needs. (His clear patient speech was especially important to me since my English is not so clear.) I find myself now in a much better mortgage arrangement thanks to his help.
Russ Davis
Let me tell you I didn't know really how we were going to make it , being retired and one of us working. We feel like we were truly BLESSED the day I talked to you. I wasn't going to call ya'll back and was getting up when Maggie called me back. You pointed out how you and Rocket Mortgage LOADS might be able help us out of bad situation. She was a pleasure to talk to like she knew us. We thought...Let me tell you I didn't know really how we were going to make it , being retired and one of us working. We feel like we were truly BLESSED the day I talked to you. I wasn't going to call ya'll back and was getting up when Maggie called me back. You pointed out how you and Rocket Mortgage LOADS might be able help us out of bad situation. She was a pleasure to talk to like she knew us. We thought it was truly A GREAT HELP the way she explained everything to us. We appreciate it very much.
Thank You
Russ & Ruth Davis Read MoreRead Less
Ronald Blaszyk
I have known Nathan for a number of years. When I began refinancing my existing mortgage I was elated to find that a friend was in the business. He very thorough and was able to answer every question with ease. We were able to navigate a process that has the potential of being very confusing and tedious like without incident. Not only is Nathan great at what he does, but he's backed by a company...I have known Nathan for a number of years. When I began refinancing my existing mortgage I was elated to find that a friend was in the business. He very thorough and was able to answer every question with ease. We were able to navigate a process that has the potential of being very confusing and tedious like without incident. Not only is Nathan great at what he does, but he's backed by a company that is held in the highest regard. Being armed with the best programs and support system available is an invaluable asset to any member of the Rocket Mortgage team. They are a group of real people that care about their customers. I would encourage you to contact Nathan and see for yourself. I assure you, you will not be disappointed. Read MoreRead Less
Cesar Cobelo
Jacob exceeded our expectation and was great to work with. Throughout the process he was tentative to any questions we had and he kept us up to date on every step of the way. It was a real pleasure working with Jacob and his team. We'll definitely send business his way. Thank You Jacob !
James Gibson
Kate was so professional, and very encouraging. She took care of the issues I was concerned about and put together a very good refi-loan for me. I highly recommend
Brennan Blackwell
Gary is extremely knowledgeable, kind, courteous, prompt and delivered on time everything he promised. He is the consummate professional. Having been a homeowner for twenty years I have worked with many different mortgage brokers over the years and had drawn the conclusion that this process never goes as smoothly as advertised. Working with Gary and his team have changed every perception of ...Gary is extremely knowledgeable, kind, courteous, prompt and delivered on time everything he promised. He is the consummate professional. Having been a homeowner for twenty years I have worked with many different mortgage brokers over the years and had drawn the conclusion that this process never goes as smoothly as advertised. Working with Gary and his team have changed every perception of the mortgage experience for me. They have over delivered on everything that was discussed. This could not have been a smoother process. The technology, expertise and customer service are 2nd to none. I wish more service industries operated in this fashion. Read MoreRead Less
Gil Mathews
Dina was very helpful in getting my refinancing loan. She was very professional and sincere in everyday. I am truly impressed with her and the whole process with Rocket Mortgage.
Chris Gibson
Very personable experience, good sense of humor, made the application process painless and fun.
John Allen
George was great to answer our questions & always returned our calls. He always found an answer if he didn't know the answer. Our closing was quick and easy. We appreciated everything he did.