Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Mike Leonard
I needed a mortgage to build a second home for our extended family and I'm glad I called Rocket Mortgage. Matt Ross was the ultimate professional from detailing all the options to walking me through the online signing process. I would highly recommend Matt for all your borrowing needs.
Jacqui Tate
awesome..what more can i say!! very good representative
Alison Scutte
Jake did a fantastic job guiding me and my husband through a re-fi. He added the personal touch that made me feel as if I was working with the bank down the street...only with better rates! It's because of Jake's assurances that we went with Rocket Mortgage and we couldn't have been happier!
Erik Miller
Nik was very helpful knowledge and caring about my loan. Nik answered all my questions and made sure I was in the loop in every aspect of my loan. I would recommend Nik as a great person to handle your business.
Francis-Karen Del Val
So happy that I finally got out of my old mortgage company, Wells Fargo and had my refi done at Rocket Mortgage! Kudos to Alyssa France and her team at Rocket Mortgage. She's very easy to work with and explained every detail of the refi process!!! I was able to cut 5 years on my mortgage!
Gerry Burghardt
Tyler was great to work with. He answered all of my questions and concerns in a timely manner. When there were problems, Tyler was able to solve them quickly.
Dale Missert
Cass delivers as promised, bottom line. Caring and detailed. Thoroughly explained the process from inception to closing to my wife & I. Our children are now married with families. Was time to take care of unfinished business. Had a balance on our existing mortgage with an interest rate much higher than we should've had. Followed up with us often to assure his "team" had our best interests. Whole ...Cass delivers as promised, bottom line. Caring and detailed. Thoroughly explained the process from inception to closing to my wife & I. Our children are now married with families. Was time to take care of unfinished business. Had a balance on our existing mortgage with an interest rate much higher than we should've had. Followed up with us often to assure his "team" had our best interests. Whole process took @ 2 weeks. Rocket Mortgage a good Company, but to be so, you need to have employees like Cass who treats the Customer the way we all deserve to be treated. Very thankful for his assistance and happy to say so !!Read MoreRead Less
Jinia Nelzi
Justin is phenomenal! He is the easiest part of the home buying process. Finding a house in the neighborhood that I want is hard, but Justin is always here when I call and answers any and all questions. Thank you!
Andrea Mahoney
Scott was extremely informative, friendly, and helpful from start to finish. He always responded to my calls and emails quickly...even on evenings and weekends. Very professional throughout the process and made me feel like I was his most important client. Nothing but high marks for him!
Cheeka Bell
I would like to thank Anna for always being available each and every time I need a question answered. I enjoyed working with her and appreciated her being so pleasant to work with.