Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

David Jones
Ted was great! Ted and I initially communicated via online chat. We discussed my existing loan details and he said my rate was high and thinks he can do better. I was intrigued! My previous loan process with Rocket Mortgage was smooth and quick so figured, let's try it again. I know it's the nature of the industry to sell the loans but I want Rocket Mortgage to service my loan too. Hopefully ...Ted was great! Ted and I initially communicated via online chat. We discussed my existing loan details and he said my rate was high and thinks he can do better. I was intrigued! My previous loan process with Rocket Mortgage was smooth and quick so figured, let's try it again. I know it's the nature of the industry to sell the loans but I want Rocket Mortgage to service my loan too. Hopefully my loan will stay with Rocket Mortgage due to their awesome customer service- this makes the stars in my review. Ted provided all the contact info, walked me thru the process and next steps and when I contacted he followed-up with a response. I have read nothing but good reviews about Rocket Mortgage and I have experienced it! Keep up the good work and Thank you for your continued professionalism!Read MoreRead Less
Chase Culbertson
DJ was outstanding! I had a great experience through Rocket Mortgage working with DJ. He always kept me up to date on all the logistics of the refi. If you are thinking about a refinance, go with DJ!
Deborah Johnson
My experience with Richard and Rocket Mortgage was terrific. The whole process was handled professionally and without issues, the staff I had to interact with were courteous and seemed to be very knowledgeable. My loan was closed in a timely manner and Richard was great. Thank you, I also referred my daughter to Rocket Mortgage and she had a very good experience as well.
Pamela Easley
Patrick was very friendly and returned calls in a timely manner. He answered your questions thoroughly.
Ken Gulock
Ryan was a great help throughout the refinance process. He always kept us informed and was proactive in making the process smooth and stress free. We feel that Ryan has our best interest at hand and is always looking for ways to save us money. Ryan really cares for those he is serving and this is why I would want to work with anyone else but Ryan Murphy.
Dania Apodaca
Steve is very courteous and professional
James Dixon
John have to give John 5 stars.I have had many mortgage transaction in my 75 years never had any so smooth and informative. Closed as promised. Great experience.
Robert Whitehorn
Great response time, professional, and always helpful.
Marmar Hooshmand
John is great !! Very professional and responsive, he made the prosses very smoth and easy for me . I am very happy with my loan and i will recommend him to everyone.
Shelly Gibney
Lonny was amazing in helping me out with my loan. I called on a Saturday morning because my taxes were too much for me to pay and I was looking for a refinance to help me out. He spent a LOT of time with me getting every thing in order so I could move forward with the loan. Always professional yet very personable and extremely helpful! I was able to enjoy my weekend, confident that he had ...Lonny was amazing in helping me out with my loan. I called on a Saturday morning because my taxes were too much for me to pay and I was looking for a refinance to help me out. He spent a LOT of time with me getting every thing in order so I could move forward with the loan. Always professional yet very personable and extremely helpful! I was able to enjoy my weekend, confident that he had things moving in on the right track! I'm very grateful for his help.Read MoreRead Less