Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Sharon Ring
Working with Cass was true pleasure! He was very helpful and professional and felt that he truly goes above and beyond to help. I would not hesitate to highly recommend him!
Roger Wilsey
I am very happy that I called Joe with Rocket Mortgage. I was looking to refinance and had already got a quote from my current mortgage lender and was ready to go with them. I decided to call Rocket Mortgage just for a second opinion. I was on my out the door as I was calling and Joe got me a quote within minutes. And he beat my current mortgage holder!! Well that was a no brainier! But it gets ...I am very happy that I called Joe with Rocket Mortgage. I was looking to refinance and had already got a quote from my current mortgage lender and was ready to go with them. I decided to call Rocket Mortgage just for a second opinion. I was on my out the door as I was calling and Joe got me a quote within minutes. And he beat my current mortgage holder!! Well that was a no brainier! But it gets even better! The whole process with Joe and his team was very smooth and we closed in about 3 weeks. Everything from the electronic signatures to the notary coming to my house. I even loved that they had the date already filled in on the documents for my closing. And I especially liked my copy of the closing documents. It was all in a binder form (no loose documents!) and color coordinated. How simple is that. I have already referred Joe to my coworkers and family and will definitely keep his number handy. How often do you deal with the same person throughout the process that you originally talked to on the phone? Thank you again Joe, to you and your team!!Read MoreRead Less
Dave Rogers
Thank you Daniel! We know that our loan was a difficult one and you never gave up on us, you stayed on top of the process for us and got our refinance completed! The service and expertise were "world class" and we plan to send all our friends to you! Thank you again and please thank your amazing team at Rocket Mortgage. You weren't kidding about being "engineered to amaze", we are truly amazed and...Thank you Daniel! We know that our loan was a difficult one and you never gave up on us, you stayed on top of the process for us and got our refinance completed! The service and expertise were "world class" and we plan to send all our friends to you! Thank you again and please thank your amazing team at Rocket Mortgage. You weren't kidding about being "engineered to amaze", we are truly amazed and grateful!Read MoreRead Less
Daniel Webster
Outstanding job! Handled everything quickly and made things as easy as possible! Would recommend to anyone!
Suzanne Walker
J. Suzanne Walker
I am not a financial person at all but I knew the situation I was in with my mortgage loan was not right. Every time I turned around it was being sold to another company and if I called no one knew a thing about my loan and history..basically I was just a number and a check. I received an offer in the mail from Rocket Mortgage and had seen many ads on TV and I gave it a shot.
...J. Suzanne Walker
I am not a financial person at all but I knew the situation I was in with my mortgage loan was not right. Every time I turned around it was being sold to another company and if I called no one knew a thing about my loan and history..basically I was just a number and a check. I received an offer in the mail from Rocket Mortgage and had seen many ads on TV and I gave it a shot.
Stefan became my loan officer and lead me through the whole process, meeting all of my needs, not his companies. He spoke to me in a manner that I could understand and the trust that was developed was profound. I will recommend Stefan and Rocket Mortgage to all of my friends and family, and have already started, without a shadow of a doubt that they too will have the same positive experience that I did with Stefan. He is extremely professional, patient, thorough, kind, understanding and most importantly a fine example of a human being-something we don't find in his position anymore.
Thank you, Stefan!Read MoreRead Less
Russ Sacco
I've worked with Tony and his team for years now. I would not go anywhere else.
Bonnie Aubin
Alyssa made refinancing so easy she was patient, understanding and very knowledgeable. She always called me when she said she would and made herself available when I needed her. If only there were more people like her working with the public life would be grand. She is a keeper and I hope Rocket Mortgage know how valuable she is to the company.
Kristin June
Super accesiible, knowledgeable, and trustworthy.
Kathy Bourg
You made this experience a pleasure. I finished the the entire process in less than 3 weeks. I couldn't be happier with the reults.
Rebecca Heredia
My recent refinance with Rocket Mortgage and Phil was absolutely amazing.