Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Eileen Bradish-Willett
From the very start of this process, Katherine's demeanor and professionalism was outstanding. She was proactive which precluded any "burps" that might have occurred -- and I've been through many refi's where there were burps that could have been prevented but were not. Katherine is on the ball!
Jacque McCarter
He was professional, knowledgeable and aware of the loan at all times. He would address our concerns at all times! Thank you Paul Hogan
Ellen Harnden Hansen
Ryan was tremendously helpful throughout my entire refinance process. He was easy to talk to and informative without being condescending or impatient. The numbers he quoted were really accurate, and he was able to get me the lowest monthly payment for a low closing cost. He most definitely made the entire process effortless!
Gary Hall
Kristen was very helpful and she seemed to be on my side all the way thourgh the loan process. It is good to see that some one really cares on what they are doing to help others.Rocket Mortgage should be proud to have someone like Kristen on there team. And Thank You So Much For Helping me.
Matthew Ginalick Jr.
Ali was a professional from the first contact through the entire process of my refinance loan. Always answered any questions with swift accuracy any time of the day. A pleasure to deal with. Five stars doesn't due her justice. The Rocket Mortgage people should be proud to have her representing their company.
Jamie Karastury
We loved working with Colton. He answered all our question promptly and was very knowledgable. The loan was fast and the easiest I have ever done. Thank you Colton.
Mike Piasecki
Damon kept us informed on the progress of our loan and was available to answer any questions we had. Very timely responses.
Cindy Boehrns
Dylan was wonderful to work with, he kept us up to date all the time and answered any questions we had.
Ann Stacey
Kunal was great from the first call. He walked me through every question I had...every email I received from Rocket Mortgage. Emails answered ASAP....calls or vm was acted upon immediately. I felt very secure and am happy that I refinanced through Rocket Mortgage...but mostly...pleased that I had such a caring person as Kunal who had all the answers to all my questions. Thank you Rocket ...Kunal was great from the first call. He walked me through every question I had...every email I received from Rocket Mortgage. Emails answered ASAP....calls or vm was acted upon immediately. I felt very secure and am happy that I refinanced through Rocket Mortgage...but mostly...pleased that I had such a caring person as Kunal who had all the answers to all my questions. Thank you Rocket Mortgage..for Kunal's excellent customer service. Read MoreRead Less
Flo Armstrong
We really enjoyed working with Bryan. He helped us step by step making the process the most painless loan application we ever have done. We would recommend using Bryan at Rocket Mortgage to anyone.