Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Joe Bender
She was friendly and helpful throughout the whole transaction. She was always willing to and happy to help. She made it a pleasant experience. Thank you
Audrey Personett
Stephen was my Angel!!! My husband passed away 11 months ago. He had always taken care of everything. I had never needed help purchasing a home. Stephen made this experience so easy. His guidance and care that he provided me was so exceptional! Not only did he help me, but he taught me! I know he had many other clients, but he always made me feel like I was his only concern. Even my realtor ...Stephen was my Angel!!! My husband passed away 11 months ago. He had always taken care of everything. I had never needed help purchasing a home. Stephen made this experience so easy. His guidance and care that he provided me was so exceptional! Not only did he help me, but he taught me! I know he had many other clients, but he always made me feel like I was his only concern. Even my realtor made the comment that she had never worked with a lender as wonderful as Stephen! That is saying a lot right there! Stephen's team is outstanding as well! I miss needing to be in contact with them! I guess I'll have to buy another house! Thank you Rocket Mortgage for having such wonderful people in your employ!!!!!!! I will NEVER go any where else for my lending needs!Read MoreRead Less
Pedro Valentin
Hello, it is a pleasure to write this review. Molly Semke was very instrumental in assisting me even when I was transferred to other members of the loan process. Molly was very professional, considerate, and diligent in ensuring I had all information needed to move to the next step in the loan process. Molly, continuously kept me abreast of all new required and recently submitted records. ...Hello, it is a pleasure to write this review. Molly Semke was very instrumental in assisting me even when I was transferred to other members of the loan process. Molly was very professional, considerate, and diligent in ensuring I had all information needed to move to the next step in the loan process. Molly, continuously kept me abreast of all new required and recently submitted records. Molly, was always courteous, and displayed a sense of ownership towards the entire process, even until and after closing. As a previous supervisor / manager I value the service Molly awarded to me, and If I were hiring, promoting, or awarding any of my employees Molly would receive the highest award possible due to whom she is. She has represented Rocket Mortgage very well, above any of the other representatives which I had contact with which were a minimum of five. The care and concern she presented made the process smooth, less time consuming, and less cumbersome. If Rocket Mortgage had more employees such as Molly Rocket Mortgage will consistently outperform competitors. I highly recommend a promotion or salary increase to one of your Best employees that I have had contact with. I sincerely appreciate this opportunity to review Molly Semke.

Pedro A. Valentin Read MoreRead Less
Keith Lippe
Jordan was excellent to work with. She was always accessible if I had questions. She is knowledgable, responsive and professional. Would definitely recommend working with her. The whole process from start to finish was super easy. Thanks Jordan and Rocket Mortgage!
Donald Nerf
Danny was outstanding.He walked us all the way through our refinancing. We ran in to a snag and he got us to the right person to help us with your problems. Then we were off and going again.

Thank you👫 Don & Debbie
Brent Tucker
John was very helpful and was not pushy and answered all of our questions and got us what we needed. It was a pleasure to work with John.
Micheline Jean
Robert is a fantastic Mortgage broker. He helped me to save over $400 a month on my mortgage. He is very professional, knowledgeable and highly recommended.
Ron Caudle
Very Professional and personable. Everything he told me was easy to understand and the whole process was efficient. Thanks Danny!
Elaine Hirsch
Most courteous and professional as well as doing exactly what he said he would. Also getting in touch with us every so often to let us know what we were up to and ask if we have any questions. Every phone call to him was responded to almost immediately...all in all he made it a completely wonderful experience instead of a dreaded one..would definitely recommend.
Anita Iacono
Thank for your patience and kindness in helping get and understand the procees. You were great1