Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Keith Wright
Jaimee was a huge help in getting our expedited loan pushed through. Everything started accelerating as we got closer to close, but Jaimee helped us keep up and get everything done so we could move in.
Tushombe Stokes
Aaron made the refinance process simple and I have already shared my excellent experience with several people I know.
Phillip Williams
Did an excellent job with our refi very good and attentive will use again and would recommend.
Monica Dyer
It sounds strange to say that a refinance was a pleasure, but it was. Andrew (Tidyman) was a pleasure to work with and he informed me of every step in/of the process. I've refinanced 2 times with another company and the experience with Rocket Mortgage has been the best by far with their transparency of the process. I would highly recommend them to anyone that I know in need of a refinance or ...It sounds strange to say that a refinance was a pleasure, but it was. Andrew (Tidyman) was a pleasure to work with and he informed me of every step in/of the process. I've refinanced 2 times with another company and the experience with Rocket Mortgage has been the best by far with their transparency of the process. I would highly recommend them to anyone that I know in need of a refinance or mortgage. Read MoreRead Less
Mary Helen Burris
Can we say the BEST !
Ernie made the re-fi process so painless and smooth. He was very proactive and attentive; quick turn-around with our questions. He also honored our discount given to us from another family member using Rocket Mortgage - no questions asked. We definitely will recommend Ernie to friends and family.
Thank you for asking, Mary Helen Burris

Travis Allread
Tom and the Rocket Mortgage team I worked with made the refinancing process super easy. Tom was able to answer all of my various questions and the Rocket Mortgage website was extremely quick and easy to use. Tom and the team I worked with were in contact with me every step of the way and I couldn't have asked for an easier process. The closing officer even mentioned how much easier the Rocket ...Tom and the Rocket Mortgage team I worked with made the refinancing process super easy. Tom was able to answer all of my various questions and the Rocket Mortgage website was extremely quick and easy to use. Tom and the team I worked with were in contact with me every step of the way and I couldn't have asked for an easier process. The closing officer even mentioned how much easier the Rocket Mortgage process is than any of the other Mortgage companies!!Read MoreRead Less
Linda Scribner
Stephanie and her partner were exceptionally professional, considerate of my poor technology ability, thorough and proficient. We were very pleased with the whole Rocket Mortgage process. The other part of this equation was Chris Kiss who was equally exceptional. I appreciated his returning phone calls quickly and positive, helpful manner. Jobs well done!!! Thank you.
Joe Bender
She was friendly and helpful throughout the whole transaction. She was always willing to and happy to help. She made it a pleasant experience. Thank you
Audrey Personett
Stephen was my Angel!!! My husband passed away 11 months ago. He had always taken care of everything. I had never needed help purchasing a home. Stephen made this experience so easy. His guidance and care that he provided me was so exceptional! Not only did he help me, but he taught me! I know he had many other clients, but he always made me feel like I was his only concern. Even my realtor ...Stephen was my Angel!!! My husband passed away 11 months ago. He had always taken care of everything. I had never needed help purchasing a home. Stephen made this experience so easy. His guidance and care that he provided me was so exceptional! Not only did he help me, but he taught me! I know he had many other clients, but he always made me feel like I was his only concern. Even my realtor made the comment that she had never worked with a lender as wonderful as Stephen! That is saying a lot right there! Stephen's team is outstanding as well! I miss needing to be in contact with them! I guess I'll have to buy another house! Thank you Rocket Mortgage for having such wonderful people in your employ!!!!!!! I will NEVER go any where else for my lending needs!Read MoreRead Less
Pedro Valentin
Hello, it is a pleasure to write this review. Molly Semke was very instrumental in assisting me even when I was transferred to other members of the loan process. Molly was very professional, considerate, and diligent in ensuring I had all information needed to move to the next step in the loan process. Molly, continuously kept me abreast of all new required and recently submitted records. ...Hello, it is a pleasure to write this review. Molly Semke was very instrumental in assisting me even when I was transferred to other members of the loan process. Molly was very professional, considerate, and diligent in ensuring I had all information needed to move to the next step in the loan process. Molly, continuously kept me abreast of all new required and recently submitted records. Molly, was always courteous, and displayed a sense of ownership towards the entire process, even until and after closing. As a previous supervisor / manager I value the service Molly awarded to me, and If I were hiring, promoting, or awarding any of my employees Molly would receive the highest award possible due to whom she is. She has represented Rocket Mortgage very well, above any of the other representatives which I had contact with which were a minimum of five. The care and concern she presented made the process smooth, less time consuming, and less cumbersome. If Rocket Mortgage had more employees such as Molly Rocket Mortgage will consistently outperform competitors. I highly recommend a promotion or salary increase to one of your Best employees that I have had contact with. I sincerely appreciate this opportunity to review Molly Semke.

Pedro A. Valentin Read MoreRead Less