Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Colby Curtis
Knows his stuff. Very helpful and prompt. Always answered my questions. Quick and efficient. Everything you would want when dealing with all the paperwork that comes with refinancing.
Candy Arrington
I'm sorry but I don't remember speaking with Mark in My process.
Jane Zwiefelhofer
We were very pleased with Brittany. She helped us through the process with ease. Thank you Brittany!
Robert Worthen
Jerry was able to quickly understand my needs and effeciently and kindly provide solutions and resolve obstacles.
Marcos Zuniga
Outstanding service! Thank you.
Janet Walker
Want a mortgage at great rates with amazing service? Brittany is the one to call. Working with her is a positive experience free of the usual loan hassle. Brittany and her team can get the job done quickly and efficiently all the while making it a pleasant experience.
Carrie Hull
Nathan was so helpful in the process of buying our dream home. He made sure we had everything we needed timely to ensure a quick and easy close. If I had any questions he would give a detail answer and make sure I understood. He was also available whenever I needed him. If I was having any problems he was quick to jump on it to help me out. I would recommend Nathan and Rocket Mortgage to anyone.
Sean Malone
We'd like to take this time to recommend Jake to anyone who is interested in the refinance process. I had initially gone onto the Rocket Mortgage "Rocket Loan" site and got stuck trying to find my bank in their database. When I called in, the initial Customer Service Rep recommend that I talk to someone in the Refinance Team. I'm so happy that we we were hooked up with Jake.
He was very ...We'd like to take this time to recommend Jake to anyone who is interested in the refinance process. I had initially gone onto the Rocket Mortgage "Rocket Loan" site and got stuck trying to find my bank in their database. When I called in, the initial Customer Service Rep recommend that I talk to someone in the Refinance Team. I'm so happy that we we were hooked up with Jake.
He was very thorough in his explanation of how the process works, what our options were and how we could move forward. All of his estimates and calculations were conservative by design, so we were pleasantly surprised by the final numbers. We tried working with our local bank first and it just didn't happen for us. We are very satisfied with care that Jake took in facilitating this loan for our family.Read MoreRead Less
Denise Grant
I've had the pleasure of working with Maria on refinancing my home to lower my interest rate from 5.25% to 3.99%. Maria was extremely professional and friendly which made the process such a positive experience. After negative responses from Wells Fargo who financed my first mortgage and would not consider lowering my interest, it was a JOY to work with Maria who "made it happen!" Thank you Maria ...I've had the pleasure of working with Maria on refinancing my home to lower my interest rate from 5.25% to 3.99%. Maria was extremely professional and friendly which made the process such a positive experience. After negative responses from Wells Fargo who financed my first mortgage and would not consider lowering my interest, it was a JOY to work with Maria who "made it happen!" Thank you Maria from the bottom of my heart <3Read MoreRead Less
Ray Malbrough
Jacob gave us the most excellent customer service I have ever experienced. I would say he is the main reason we decided to go with Rocket Mortgage, and boy are we glad we did. Jacob guided us through the entire on-line application process and answered all of our questions. I can't tell you how pleased we are with the entire Rocket Mortgage experience. Jacob and Rocket Mortgage are simply ...Jacob gave us the most excellent customer service I have ever experienced. I would say he is the main reason we decided to go with Rocket Mortgage, and boy are we glad we did. Jacob guided us through the entire on-line application process and answered all of our questions. I can't tell you how pleased we are with the entire Rocket Mortgage experience. Jacob and Rocket Mortgage are simply the best! I have already recommended Rocket Mortgage to several friends. Thank you, Jacob! Read MoreRead Less