Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Lue Sykes
Dan, it has been a pleasure doing business with you. How I wish I could receive the same quality of personal care, professionalism and dedication from all of my business contacts! Keep up the great work. I was AMAZED!
George Seaman
Wow! Lisa did a phenomenal job setting up our loan. Every attempt life threw at us to thwart our refinancing was met with energized determination by Lisa to be sure this loan went through. She and her team has followed us and kept us updated on every minor detail from beginning to closing. Her enthusiasm was contagious and we felt she genuinely cared about us. Unlike others who just want to close ...Wow! Lisa did a phenomenal job setting up our loan. Every attempt life threw at us to thwart our refinancing was met with energized determination by Lisa to be sure this loan went through. She and her team has followed us and kept us updated on every minor detail from beginning to closing. Her enthusiasm was contagious and we felt she genuinely cared about us. Unlike others who just want to close the deal, Lisa really wanted us to close OUR deal! And we did with her and her Rocket Mortgage team! Thanks Lisa, this has changed our lives significantly.Read MoreRead Less
Christine O'Connor
Gary was attentive and helpful in every way. I would recommend him to anyone who is looking to buy or refinance a home.
Natasha Ochs
Wonderful easy process ! Dan thank you for your quick responses. We have purchased over 15 times and this was the most streamlined !
John Borrogan
Jonathan made my refinance loan effortless! Because
of his expertise and skill as a loan officer, I felt assured
and confident in my decision to refinance. Not only was
he genuinely polite and patient in providing answers to
my numerous questions but he also offered additional
information which helped in my understanding of the
process. He should be commended for his
demonstration of excellence in ...Jonathan made my refinance loan effortless! Because
of his expertise and skill as a loan officer, I felt assured
and confident in my decision to refinance. Not only was
he genuinely polite and patient in providing answers to
my numerous questions but he also offered additional
information which helped in my understanding of the
process. He should be commended for his
demonstration of excellence in customer service.
He is definitely an asset to Rocket Mortgage!
Sincerely, John B.

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Samuel Ntawiniga
Natalie happened to the very first Rocket Mortgage representative i talked to. She very carefully listened to me, patiently walked me through the online loan application, answered all my questions and made herself available each time I called her. She is helpful, resourceful and knowledgeable. I really enjoyed working with her and am prepared to recommend Rocket Mortgage to my friends because of ...Natalie happened to the very first Rocket Mortgage representative i talked to. She very carefully listened to me, patiently walked me through the online loan application, answered all my questions and made herself available each time I called her. She is helpful, resourceful and knowledgeable. I really enjoyed working with her and am prepared to recommend Rocket Mortgage to my friends because of her.Read MoreRead Less
Kim Nguyen
I was happy with the way Brent listened to the situation with my mortgage and offered me an alternative in a clear way that met my needs. (His clear patient speech was especially important to me since my English is not so clear.) I find myself now in a much better mortgage arrangement thanks to his help.
Russ Davis
Let me tell you I didn't know really how we were going to make it , being retired and one of us working. We feel like we were truly BLESSED the day I talked to you. I wasn't going to call ya'll back and was getting up when Maggie called me back. You pointed out how you and Rocket Mortgage LOADS might be able help us out of bad situation. She was a pleasure to talk to like she knew us. We thought...Let me tell you I didn't know really how we were going to make it , being retired and one of us working. We feel like we were truly BLESSED the day I talked to you. I wasn't going to call ya'll back and was getting up when Maggie called me back. You pointed out how you and Rocket Mortgage LOADS might be able help us out of bad situation. She was a pleasure to talk to like she knew us. We thought it was truly A GREAT HELP the way she explained everything to us. We appreciate it very much.
Thank You
Russ & Ruth Davis Read MoreRead Less
Ronald Blaszyk
I have known Nathan for a number of years. When I began refinancing my existing mortgage I was elated to find that a friend was in the business. He very thorough and was able to answer every question with ease. We were able to navigate a process that has the potential of being very confusing and tedious like without incident. Not only is Nathan great at what he does, but he's backed by a company...I have known Nathan for a number of years. When I began refinancing my existing mortgage I was elated to find that a friend was in the business. He very thorough and was able to answer every question with ease. We were able to navigate a process that has the potential of being very confusing and tedious like without incident. Not only is Nathan great at what he does, but he's backed by a company that is held in the highest regard. Being armed with the best programs and support system available is an invaluable asset to any member of the Rocket Mortgage team. They are a group of real people that care about their customers. I would encourage you to contact Nathan and see for yourself. I assure you, you will not be disappointed. Read MoreRead Less
Cesar Cobelo
Jacob exceeded our expectation and was great to work with. Throughout the process he was tentative to any questions we had and he kept us up to date on every step of the way. It was a real pleasure working with Jacob and his team. We'll definitely send business his way. Thank You Jacob !