Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Andre Coffer
Ali made my loan process a joy!!! He was very professional and knowledgeable. He was available to answer all my questions and called me back immediately. I have referred to family members to Ali.
Larry Bartlett
Chris was amazing from the first phone call until loan closing. Easy to talk to. Quick with solutions and help when minor bumps in the road presented themself. Always had a link available to aid me….even to a form I needed from Social Security. Due to recent news, that prospect daunted me. He made it easy. Actually due to timing, he was available via text on weekends. Couldn’t ask for a better ...Chris was amazing from the first phone call until loan closing. Easy to talk to. Quick with solutions and help when minor bumps in the road presented themself. Always had a link available to aid me….even to a form I needed from Social Security. Due to recent news, that prospect daunted me. He made it easy. Actually due to timing, he was available via text on weekends. Couldn’t ask for a better helping hand.Read MoreRead Less
Tabitha Prestler
Alex was great. He was helpful and able to provide options over text then follow up once I knew what direction I wanted to head. He was able to coordinate data exchanges, etc. and made entire process simple, quick and efficient.
Miriam Falcon
Great experience working with Mario. Thank you so much for your support!
Carrie
Mitchell did a great job working with us for our home equity loan. He went the extra mile to make sure we got the best rate and made it very easy to do! I would definitely recommend him to anyone looking for a loan.
Michael Konowicz
I was able to extract equity from my home quickly and with a fair rate from Rocket Mortgage. The process was fast: applied one day, had the appraisal scheduled the next day, and was able to quickly roundup and submit standard documentation for review. From application to closing, only 2 weeks passed! Process was painless and I was able to get a good rate with minimal costs.
Courtney Hudnall
Aaron was great! Very friendly and professional, and he was always willing to answer my questions.
Sharon Ney
Robert was a pleasure to work with. He was quick to answer our questions and update us on changes in the process. The only thing that was not explained was the impounds for taxes and insurance. We have had VA loans before and always paid impounds. It caught us off guard when impounds were not required this time. We are having to scramble a bit. The amount of freedom we thought would be in our ...Robert was a pleasure to work with. He was quick to answer our questions and update us on changes in the process. The only thing that was not explained was the impounds for taxes and insurance. We have had VA loans before and always paid impounds. It caught us off guard when impounds were not required this time. We are having to scramble a bit. The amount of freedom we thought would be in our budget will now be less, and we have to find new insurance companies. We will make it; we wish this had been made clear.Read MoreRead Less
Binkf Pater
What a pleasure to work with. Hard worker with a can do attitude.
ANITA LAPKA
Great to work with, made process easy and fast.