Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Stephanie Nemser Dreyer
I will work with Robert every time. He was patient with me but aggressive versus the competition and that combination got me a great loan at a great rate all with a great experience. When I was confused, he walked me through the complexities, when I was unsure, he was reassuring. When I needed coaching, he was there. When my prior mortgage company royally messed up, Robert and I figured it ...I will work with Robert every time. He was patient with me but aggressive versus the competition and that combination got me a great loan at a great rate all with a great experience. When I was confused, he walked me through the complexities, when I was unsure, he was reassuring. When I needed coaching, he was there. When my prior mortgage company royally messed up, Robert and I figured it out. He already had my business at that time, so this was all above and beyond for him. Really appreciate Robert's focus on getting to the best outcome and his building of a solid relationship. A+++Read MoreRead Less
Daryl Gruver
Helpful, positive, patient and professional!
Lucas Hendricks
Good experience would recommend
Kim Forcier
Contacted Rocket Mortgage thru a referral from a friend and worked with Pat. We refinanced our home in less then a month without any hoops to jump thru. NO unnecessary excess paperwork like 3 yrs. tax returns, 6 months of pay stubs, your banking history ... It was fast and easy. A friend happened to be going thru the same process, refinancing with THE SAME bank his mortgage was held with and ...Contacted Rocket Mortgage thru a referral from a friend and worked with Pat. We refinanced our home in less then a month without any hoops to jump thru. NO unnecessary excess paperwork like 3 yrs. tax returns, 6 months of pay stubs, your banking history ... It was fast and easy. A friend happened to be going thru the same process, refinancing with THE SAME bank his mortgage was held with and it took him over 3 months, hundreds of e-mails, and relentless paperwork. He should of listened to me and gone w/ Pat & Rocket Mortgage!!! Enjoying the little extra cash and the light at the end of the tunnel. Knocked off 5 YRS!!!!Read MoreRead Less
Tommy Jenkins
Chad was wonderful to work with while refinancing our home. He was patient and explained everything in great detail. He made everything make sense to me and made me feel at ease through the process. He treat my wife and I like we were family and suggested the best option for us. He was the best person to talk to and even stayed over his hours to speak with us. I couldn't imagine a more ...Chad was wonderful to work with while refinancing our home. He was patient and explained everything in great detail. He made everything make sense to me and made me feel at ease through the process. He treat my wife and I like we were family and suggested the best option for us. He was the best person to talk to and even stayed over his hours to speak with us. I couldn't imagine a more professional and easier person to speak with. Read MoreRead Less
LouAnn Marrone
Sarah was very helpful and accurate with the numbers that she originally quoted us. She looked after this file throughout the process and keep us posted on the flow of this refinance procedure. Very happy with here due diligence and would recommend her to my friends and family.
Charles Taylor
Pat was very prompt when replying to emails or phone calls and kept me updated through the entire process
Kristy Barnett
You always hear how difficult it is to obtain a mortgage, especially if you are self employed like my husband & I. We were not looking forward to the process, but Stephen made it a smooth & easy process. He was very personable, informative and set me at ease about the process. Stephen was always quick to answer any question we may have had and seemed happy to do so. He has been a joy to work with!
Joye Riddle
Awesome experience working with Pat and Rocket Mortgage. Very thorough job. I really think what Pat did for me is the benchmark of any future loans that I may pursue. I would be totally comfortable recommending Pat and Rocket Mortgage to anyone looking for a re-fi or new loan.
John Sunderhauf
This was the second time in the past ten years that I have use Rocket Mortgage for a mortgage. Each time I was fortunate enough to be given expert and friendly service and advise. The loan process for each loan was fast and settled in under 30days. I like to thank my banker JERRY MARVEL and the staff at Rocket Mortgage for their expert advise and always being available to answer my questions. I ...This was the second time in the past ten years that I have use Rocket Mortgage for a mortgage. Each time I was fortunate enough to be given expert and friendly service and advise. The loan process for each loan was fast and settled in under 30days. I like to thank my banker JERRY MARVEL and the staff at Rocket Mortgage for their expert advise and always being available to answer my questions. I would highly recommend to my family and friends who ae searching for a mortgage. Thank you JERRYRead MoreRead Less