Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Kenneth Mueller
Chris was good at getting back to me in a timely fashion. He answered all my questions. I would refer Chris to my friends that are looking to refinance.
John Zúñiga
Very friendly & helpful in every way possible.
Fred Little
Olivia is a knowledgeable, pleasant, professional and energetic agent. Her excellent people skills made the loan process in refinancing our house a pleasure. i would recommend her to anyone seeking to refinance a home loan. She will not disappoint.
Erica Manypenny
My experience with Katlyn exceeded my expectations. She was very professional, yet friendly and made me feel comfortable with the refinancing process. She remained in constant contact with me throughout the whole process even when I was dealing with others to make sure everything was going as planned and smoothly and that I understood everything. I always had questions and she even contacted me...My experience with Katlyn exceeded my expectations. She was very professional, yet friendly and made me feel comfortable with the refinancing process. She remained in constant contact with me throughout the whole process even when I was dealing with others to make sure everything was going as planned and smoothly and that I understood everything. I always had questions and she even contacted me over the weekend when I thought I was going to have to wait until the following Monday for an answer, which I was so grateful for. Katlyn was great to work with and I would highly recommend her to anyone that is looking to refinance or purchase a home. And if I would love to work with her again in the future.Read MoreRead Less
Dan Martin
Doug was very personable and reassuring every time we talked with him when we started our refi with Rocket Mortgage. He had answers for all our questions, and made sure we knew that we couldcall him anytime if we thought of other questions, or had a concern (which we didn't). The entire Rocket Mortgage refi process was very seamless and quick, especially compared to virtually all our previous refi...Doug was very personable and reassuring every time we talked with him when we started our refi with Rocket Mortgage. He had answers for all our questions, and made sure we knew that we couldcall him anytime if we thought of other questions, or had a concern (which we didn't). The entire Rocket Mortgage refi process was very seamless and quick, especially compared to virtually all our previous refi experiences (6+ times over 35 years).Read MoreRead Less
Marina Giller
Very professional, knowledgeable. For us it was a very easy, hassle free process of refinancing! Thank you!
Mary Hanley
Mitchel was helpful, respectful, efficient, and productive. Great experience!
Youliang Weng
Flexible and timely follow-up the loan process. Consistently perform at high quality standard.
Joyce Rhodes
Clay was extremely professional and knowledgeable in regard to our options and the procedures we would need to complete our re-fi. He was called upon by us a couple of times to ease nerves and concerns and he did that patiently and professionally. We'd recommend him to anyone in need of these services
Katie Scott
Jason was incredible to work with. He was always very prompt in returning phone calls/emails and made sure we knew exactly what was happening every step of the way. We couldn't have had a better experience!