Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Dennis Piche
Jake made the whole experience feel like I was dealing with a long lost cousin rediscovered!! Real personable guy, plus was unbelievably quick to respond to my phone calls plus always answered all of my questions or concerns with clarity and simplicity, plus kept in touch with me at every nuance of the process as it pressed forward...... you have an exquisite blend of warmth, knowledge & ...Jake made the whole experience feel like I was dealing with a long lost cousin rediscovered!! Real personable guy, plus was unbelievably quick to respond to my phone calls plus always answered all of my questions or concerns with clarity and simplicity, plus kept in touch with me at every nuance of the process as it pressed forward...... you have an exquisite blend of warmth, knowledge & professionalism in this fellow!! He made your CEO's Mission statement a reality!
Warm Regards, Dennis G. Piche'Read MoreRead Less
Andé Wegner
Dan was great! He was always available to answer my questions via phone and was quick to respond via email as well. He was great with following up on items that needed to be addressed during my loan application process and ensured that my loan approval was fast and stress free! Highly recommend!
Tammy Cook Boverhuis
The process was quick and painless for us. Bob was very attentive to our want/needs. Every call was either answered or returned quickly. When something was needed from us there was no guesswork, the directions were very clear. We encountered two "snags" during the process. One was with employment verification due to an unusual circumstance with my husband's job/employer (not being available, ...The process was quick and painless for us. Bob was very attentive to our want/needs. Every call was either answered or returned quickly. When something was needed from us there was no guesswork, the directions were very clear. We encountered two "snags" during the process. One was with employment verification due to an unusual circumstance with my husband's job/employer (not being available, returning phone calls) but Bob and his team were very patient yet determined to get the issue resolved. The second was because we live rural and there were no comps in our area. They had to expand their search but eventually found some and our loan was approved efficiently. Thank you! I have and will continue to refer people your way.Read MoreRead Less
J.c. Davis
Wingyee was extremely helpful in getting everything lined up that needed to be done, with very little help from me. My experience with her was fantastic.
Kay Jones
Greg was very helpful and it was a pleasure dealing with him in refinancing our mortgage.
Doug Valentine
My experience was very professional,pleasant,and surprisingly fast and easy. I would totally recommend Tyler, for anyone if they are interested in amy mortgage needs.
Benny Banken
Tracy was very helpful in explaining the loan process and continued to update me when things were accomplished. He would explain what was needed next. Very friendly and knowledgeable of the loan process.
Gloria Podpora
Chad Kubik was extremely knowledgeable with my refinance. He was VERY thorough. Spoke to me in a level of understanding. Explained the entire process that I would be going thru. I was exploring other places and I was also approached by other competitors and yet they were not able to meet the what Chad did for me. I am extremely please with Chad's handling of my refinancing. Job WELL DONE!
Suresh Gupta
It was a pleasure working with Wingyee. She is courteous, knowledgeable and very professional. She answers all the questions, however stupid they are, patiently and make you feel very important.
The whole loan approval process was completed in less than half an hour.
Thank you Wingyee
Kenneth Waddell
My experience with Tony and Rocket Mortgage in general was excellent. Start to finish the process was easy and fast. The best parts were the constant personal assistance when I needed it and an easy to use website that actually helped me understand what was going on instead of hindering it. The second best part was that the whole process took a little more than 2 weeks. I highly recommend!