Rocket Mortgage - Refinance Team Reviews
Rocket Mortgage Reviews | Refinance Team
Bill Ellingboe
Steve was accessible and straightforward throughout the process.
Rocket Mortgage - Refinance Team's Reviews
Annette Fontaine
You did a great job getting my mortgage down Thanks You
Becky Hull
Frome the get-go, Sean & the team have been outstanding! Professional, courteous, & on top of their game.! It has been a pleasure to work with Rocket Mortgage. My son, Bobby, had a great experience with you quys. What can I say, you guys are great!
Shawn Smith
Chad was very helpful through the entire refinance process. He answered all my questions and made me feel good about my decision to work with him. I would definetly recommend Chad to afriends or family who need a mortgage or a refinance.
Arlene Boxley
Trevor was very helpful in all my steps to refinance my home. He was prepared for any and all questions I had. He was kind, courteous and available when I needed him. Great customer service. His encouragement was the real factor in my decision to switch to Rocket Mortgage over another bank offer.
Steve Miller
Jeffrey was very helpful, always returning calls and answering questions quickly and making sure that I understood exactly what was going to happen next and that it made sense to me. He made the loan process easy to understand and he has great communication skills!
Debbie Staton
Paul was always available when we had questions. On those very rare times when he wasn't available immediately, he always got back to us quickly. He was able to answer our questions both clearly and completely. Our re-finance went so well, I believe, because he was so thorough and professional from the beginning.
Charlene Johnson
Patient, felt like we were his only customer.
Joe Krabill
Jeff followed through on all the timeline he set forth for the refinance closing. A real professional.
Delores Chambers-Dupuy
I enjoyed working with Mariah. I was contacted by Rocket Mortgage after I responded to an on-line request to refinance an existing mortgage on a Sunday afternoon while accessing CNN on my smart phone. Mariah made my application very effortless! She walked me through the initial on-line application and stayed in touch with me until my refinancing was approved! My experience was exceptional and painless to the point that I recommended to my sister that she give Mariah a call since she and my brother-in-law were considering a refinancing of their existing mortgage. Yes, they decided to use Rocket Mortgage and Mariah's services. They too were very pleased. My mortgage refinance was completed in less than 40 days. I highly recommend Mariah and Rocket Mortgage to anyone in the future that need to refinance an existing mortgage at a lower interest rate as well as to obtain a new mortgage. Mariah exceeded my expectations!Read MoreRead Less