Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Judith Hart Gray
Alyssa was professional, prompt, and courteous in every encounter. I plan to refer my daughter to her for her home purchase.
Joann Byram
This young man was so good at helping me. I had pondered trying to refinance for a lower interest rate several times, but just did not. He was very knowledgeable & knew exactly what to do. I really did appreciated his help. My whole team did a fantastic job.
Jonelle Cash
From tthe first time we talked till he got the loan taken care of,he was very patient,very personable and we had a great time on the fone.I would recommend him to anyone that is not familiar with how this works as he will give the true answers and I am very happy.5 Stars for sure
Roberto Rios
It was a pleasure speaking to Jill Patel at Rocket Mortgage.
She made the process easy and provided me with all the information needed.
I look forward to speaking to her again and I highly recommend her.
Kevin Gramer
Thank you John! I greatly appreciate all your hard work!!
Jennifer Parliman
We put Kerry through the wringer! She has the patience of a saint. I would highly recommend her!!
John Rogers
Chad was very helpful in me getting me the loan I needed to refinance my house for 15 years instead of the original loan I had for 30 years.
Kevin Moore
Thank you for making the refinancing process a easy and smooth process. All refinancing agents should use your blueprint for refinancing,you show that you care about the customer. Thank you.
Amy Sikes
Nicholas was extremely helpful and kept us informed throughout the process. Anytime I had a question or concern he took care of it quickly!
Anthony DeCristofaro
We started to seriously consider a refinance of our current mortgage on April 30.

Virtually the entire transaction was done online or by phone. Document uploads were easy. Staff members were all knowledgeable and responsive either when e-mailing back or returning phone calls. There were three primary members involved: Tom was the mortgage banker who handled the initial application and he stayed in...We started to seriously consider a refinance of our current mortgage on April 30.

Virtually the entire transaction was done online or by phone. Document uploads were easy. Staff members were all knowledgeable and responsive either when e-mailing back or returning phone calls. There were three primary members involved: Tom was the mortgage banker who handled the initial application and he stayed in touch with us throughout the process. After the loan was underway, he handed off the paperwork collection to a processing specialist. Finally, a closing agent capped off the details at the end.

When it came time for closing, we were on vacation and a notary was arranged to come to our condo that was 300 miles from home. Done deal on May 25. Old mortgage paid off before the June payment was due. New mortgage saves almost $200/month over the prior loan. Plus, they provided a credit of $3K toward closing costs while the loan shaved more than 1.25 points off our APR.

We shopped around and told Tom what he needed to do to get our business. He delivered. Read MoreRead Less