Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Kevin Moore
Thank you for making the refinancing process a easy and smooth process. All refinancing agents should use your blueprint for refinancing,you show that you care about the customer. Thank you.
Amy Sikes
Nicholas was extremely helpful and kept us informed throughout the process. Anytime I had a question or concern he took care of it quickly!
Anthony DeCristofaro
We started to seriously consider a refinance of our current mortgage on April 30.

Virtually the entire transaction was done online or by phone. Document uploads were easy. Staff members were all knowledgeable and responsive either when e-mailing back or returning phone calls. There were three primary members involved: Tom was the mortgage banker who handled the initial application and he stayed in...We started to seriously consider a refinance of our current mortgage on April 30.

Virtually the entire transaction was done online or by phone. Document uploads were easy. Staff members were all knowledgeable and responsive either when e-mailing back or returning phone calls. There were three primary members involved: Tom was the mortgage banker who handled the initial application and he stayed in touch with us throughout the process. After the loan was underway, he handed off the paperwork collection to a processing specialist. Finally, a closing agent capped off the details at the end.

When it came time for closing, we were on vacation and a notary was arranged to come to our condo that was 300 miles from home. Done deal on May 25. Old mortgage paid off before the June payment was due. New mortgage saves almost $200/month over the prior loan. Plus, they provided a credit of $3K toward closing costs while the loan shaved more than 1.25 points off our APR.

We shopped around and told Tom what he needed to do to get our business. He delivered. Read MoreRead Less
Diane Barton
Scott was very helpful and easy to work with when I refinanced my home. He answered all my questions and made sure I understood. He made the process go very smoothly. I would diffently refer Scott and Rocket Mortgage
Ken Brickett
What a great experience with Justin. Made everything go very easily and knew exactly what he was doing. Had past home closings go very wrong!!! I was hesitate to even make the call!! now I am glad I did!! Thanks Justine!!
Cody Nowicki
Garth is a great guy! Very knowledgable and upfront. Having someone trustworthy is the most important piece of the puzzle. Awesome experience!!
Dean Systermann
Garth was extremely helpful, easy to talk to and encouraged me to continue this process through Rocket Mortgage!
Roz Killilea
Knowledgeable and personable. He is helpful and patient. Just began the refi process and hope to continue dealing with Andy going forward.
Texas Raymond
Matt is extremely personable, and very easy to work with. I enjoyed getting to know him very much. Most importantly, I trusted him to do the very best he could! I highly recommend him.
Jessie Saracino
It was a pleasure dealing with Danny. He is knowledgable , efficient and provides tremendous customer service. It would be wonderful if all transactions can be handle with such ease and in such a timely manner. I had to decide between two companies who wanted my business and Danny was the deciding factor for me. Would definitely recommend this company - thanks Danny!