Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Linda Russell
Sam is exceptional! He problem solves and is able to simplify and communicate with this homeowner easily. The results are impactful and Positive! Thank you again Sam! Happy Homeowner and Registered nurse Linda Russell
Cixiang Zhan
Nick clearly and professionally told the steps, and information I needed to provide.
He nicely handled my case to the next agent in the process.
Sheryl Caron-Morris
I didn't know anyone that had ever dealt with Rocket Mortgage but now everyone I know will hear about it. Adam was professional, knowledgeable, and personable. He made sure I understood everything and answered all my questions so that I was comfortable with what was expected from me and what I could expect from Rocket Mortgage. I am very satisfied with having Adam as my initial contact and was...I didn't know anyone that had ever dealt with Rocket Mortgage but now everyone I know will hear about it. Adam was professional, knowledgeable, and personable. He made sure I understood everything and answered all my questions so that I was comfortable with what was expected from me and what I could expect from Rocket Mortgage. I am very satisfied with having Adam as my initial contact and was grateful that he followed up even after everything was in place for the closing, Thanks so much!Read MoreRead Less
Michael Rowe
Ellen and her colleagues at Rocket Mortgage were very professional, efficient and helpful in handling my mortgage throughout the process. Especially noteworthy as my situation was not typical and required some additional clarification. I would hesitate to recommend Ellen to my family or friends to support their needs.
Jayson Lind
Briana was very helpful through out our re-finance process, allowing us to get everything done w/ very little effort from our side. I felt the offers that I received was more than fair and the process was very easy.
Gary Waggy
Great job. Fast and informative.
Marilynn Dolan
We called Rocket Mortgage and Christopher Mahnen was our contact person, our personal banker. He immediately gave us a direct phone number and email address to use to contact him. He went over the plans and interest rates that were available to us. I felt that he walked with us through the whole process. The online updates and status reports were very clear and easy to use. Christopher Mahnen...We called Rocket Mortgage and Christopher Mahnen was our contact person, our personal banker. He immediately gave us a direct phone number and email address to use to contact him. He went over the plans and interest rates that were available to us. I felt that he walked with us through the whole process. The online updates and status reports were very clear and easy to use. Christopher Mahnen guided us every step of the way. He was professional and knowledgeable while always remaining polite and friendly. He is definitely a STAR for Rocket Mortgage. I wish that I knew someone who was refinancing or purchasing a home so that I could recommend him on a more personal level.Read MoreRead Less
Greg Woodsmall
Very efficient process from start to finish. Rick and the rest of the Rocket Mortgage team were outstanding throughout the process.
Scarlet Fire-Jones
Chris was great to work with. He continued to keep us updated on our progress with our loan, open communication, easy, all around good guy. I was worried that refinancing our home was going to be a hassle, however I was pleasantly surprised at how smooth the process is. I highly recommend working with Chris if your looking to refinance your mortgage. Thank you Chris!
Deb Martin
Zak exceeded my expectations! He is most definitely an Asset to your Company! He is so patient and kind! Zak is completely professional and competent. He was such a pleasure to work with! He was awesome!