Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Jennifer Parliman
We put Kerry through the wringer! She has the patience of a saint. I would highly recommend her!!
John Rogers
Chad was very helpful in me getting me the loan I needed to refinance my house for 15 years instead of the original loan I had for 30 years.
Kevin Moore
Thank you for making the refinancing process a easy and smooth process. All refinancing agents should use your blueprint for refinancing,you show that you care about the customer. Thank you.
Amy Sikes
Nicholas was extremely helpful and kept us informed throughout the process. Anytime I had a question or concern he took care of it quickly!
Anthony DeCristofaro
We started to seriously consider a refinance of our current mortgage on April 30.

Virtually the entire transaction was done online or by phone. Document uploads were easy. Staff members were all knowledgeable and responsive either when e-mailing back or returning phone calls. There were three primary members involved: Tom was the mortgage banker who handled the initial application and he stayed in...We started to seriously consider a refinance of our current mortgage on April 30.

Virtually the entire transaction was done online or by phone. Document uploads were easy. Staff members were all knowledgeable and responsive either when e-mailing back or returning phone calls. There were three primary members involved: Tom was the mortgage banker who handled the initial application and he stayed in touch with us throughout the process. After the loan was underway, he handed off the paperwork collection to a processing specialist. Finally, a closing agent capped off the details at the end.

When it came time for closing, we were on vacation and a notary was arranged to come to our condo that was 300 miles from home. Done deal on May 25. Old mortgage paid off before the June payment was due. New mortgage saves almost $200/month over the prior loan. Plus, they provided a credit of $3K toward closing costs while the loan shaved more than 1.25 points off our APR.

We shopped around and told Tom what he needed to do to get our business. He delivered. Read MoreRead Less
Diane Barton
Scott was very helpful and easy to work with when I refinanced my home. He answered all my questions and made sure I understood. He made the process go very smoothly. I would diffently refer Scott and Rocket Mortgage
Ken Brickett
What a great experience with Justin. Made everything go very easily and knew exactly what he was doing. Had past home closings go very wrong!!! I was hesitate to even make the call!! now I am glad I did!! Thanks Justine!!
Cody Nowicki
Garth is a great guy! Very knowledgable and upfront. Having someone trustworthy is the most important piece of the puzzle. Awesome experience!!
Dean Systermann
Garth was extremely helpful, easy to talk to and encouraged me to continue this process through Rocket Mortgage!
Roz Killilea
Knowledgeable and personable. He is helpful and patient. Just began the refi process and hope to continue dealing with Andy going forward.