Rocket Mortgage - Refinance Team Reviews
Rocket Mortgage Reviews | Refinance Team
Jerrold Nichols
Great help, easily available.
Rocket Mortgage - Refinance Team's Reviews
Chris Czeiner
Jeff is extremely knowledgable and helpful. He basically held our hand the entire way to make sure we did everything we needed to on our end and kept us in the loop with great communication. He was very considerate of our time and situation on our refi and did everything possible that he could to make sure everything went smooth and completed on time.
Nael Hannan
Shawn is always on top of things. He calls and emails regularly checking and making sure I don't have any questions or concerns. He is great and a joy to work with. Thank you Shawn
Jennifer Sunshine
Mike was extremely personable and easy to talk to. As a newly single mom, this remortgaging process was so scary at first with another company ( I totally panicked and backed out) but when I call Rocket Mortgage and spoke to Mike he immediately put my mind at ease and made the entire process easy and took the fear out of it for me. For that, I am so grateful to Mike and the entire team. THANK YOU MIKE for being so great at your job and for making my refinance completely stress free. I totally have enough to stress about and you made sure this process wasn't one of them.Read MoreRead Less
Ken Milne
Isaac provided outstanding customer support in all aspects of the home loan process. He was able to focus of what was needed to be accomplished and, at the same time, made the process enjoyable. Rocket Mortgage should take pride in his training, candor, and commitment to customer satisfaction. I would gladly recommend him for increased responsibility within your company.
George Johnson
Bob worked with me every step of the way. He made everything seem so easy . I would recommend Bob to anyone .Thanks again Bob
Rubina Satyal
very efficient, acknowledged our needs and concerns in a timely manner and very pleasant to talk to.
Mason Henry
My husband and I had used Rocket Mortgage several years ago for our home in California, so I called once again for our home in Nevada. Right from the beginning Darren was efficient, warm, reassuring and professional. With his experience, every little detail ticked off like clock work and our loan closed in 24 days!
Matt Totsky
Jeff was very helpful, especially in the beginning part of the mortgage process. My mortgage was a little complicated because it involved a refinance from another property, but Jeff was with me every step of the way. If he didn't have the answer to my question right away, he would get back to me. I appreciated his commitment.
Cecil Brown
During my refinance to Rocket Mortgage, Tala made sure that I understood all the pros and cons and continued to maintain a connection with me throughout the process to assure that I was aware of VA and other requirements, necessary to complete a seamless transaction. She and her team made my experience very smooth.