Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Nancy Coppock
So glad that when we called Rocket Mortgage, Sarah became our "agent", she was the best! Easy to talk to and put me at ease with a couple of concerns that I had. I knew that if I had a question or concern I could send her an email and she would be quick to respond - none of this waiting and waiting.
If my husband and I know of anyone that will be refinancing, Sarah will be the one we recommend!
Daniel Small
Thank you Lucas. You went above and beyond in helping me with my refinance. It began with a quick email and then walking through the application on Sunday morning (Mothers Day). The entire loan process was flawless and my family is pleased with the quick process (9 days from application to scheduling closing). Keep up the good work and you are a true asset to Rocket Mortgage.
Randy Wesley
Daniel was very professional and always easy to reach when I had questions. I was skeptical at first doing the whole process electronically, but after its completed, I can assure you it's the smartest thing Rocket Mortgage has done to advance the industry.

I highly recommend Rocket Mortgage and Mr. Levesque, they are a great team and excellent experience in you mortgage needs.
Joseph Walton
Excellent reaction time to any questions/problems. I had a billing question, but when I didn't get the response with that team, Cass responded to me and sent a follow up to the team that I needed the assistance with. You always have someone in Rocket Mortgage that will get you the help!
Curt Mezger
My experience working with Adam was a very positive one. Adam is knowledgeable about mortgage lending process and he was very thorough throughout the entire process of refinancing my VA Loan.
He was quick to respond to anything I needed, and made working with the rest of the Rocket Mortgage Team very easy. I believe Adam made this whole thing work seamlessly.
Respectfully,
Curt Mezger
Monica Carver
From the very beginning of my loan process, Summer was pleasant, professional and willing to answer any questions or concerns I had about the loan. She was a pleasure to work with.
Marlon Gomez
Liliana is as good as they come!! Superb customer service from the initial application to the very last day when we closed. She kept us informed all the way, we knew exactly where we where in the proccess. Thank you very much for a wonderful experience.
Leonard Leal
He takes care of the small stuff, so you can take care of the important stuff.
Lori Pinn
Kyle was amazing! I got a great rate and the loan closed in 15 days. Anytime I called him he answered right away and was able to make sure the process continued. It is is the first time I've refinanced where the documents matched everything I was told. Usually the rates or closing costs are not as expected. GREAT JOB Kyle!
Ahmed AQ
Really competent person, knowledgeable in mortgage banking. Made it really smooth and easy process for my sister and I. Definitely the kind of person you want handling your loan process.