Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Cheryl Pearce
Me and my husband sincerely appreciated Ellens assistance when refinancing our home. She was knowledgeable and helpful. Ellen answered all questions we had and made the refinancing process much easier. She also returned our calls promptly! Great customer service! We recommmend her services and we would work with her again.
Kevin Weidner
Nick was very professional in all our communications. He listened intently and was able to answer all my questions. If he did not have the answer, he would make sure to get it by the next time we talked. He truly gave the impression that he actually cared what was best for my wife and I. He helped at every turn until the whole process was completed. I continue to recommend him and Rocket Mortgage ...Nick was very professional in all our communications. He listened intently and was able to answer all my questions. If he did not have the answer, he would make sure to get it by the next time we talked. He truly gave the impression that he actually cared what was best for my wife and I. He helped at every turn until the whole process was completed. I continue to recommend him and Rocket Mortgage to all my friends and family. Read MoreRead Less
Gina Reusch
My wife and I were extremely happy with the service we received from John Kinville!
John Finley
Clark handled our loan in a most professional manner. His guidance and transparency was outstanding. The loan process doesn't always go smoothly. Not so with Clark. He kept us informed all along in the
lead up to finalization. We had no surprises or challenges. Upon completion he followed up to insure
we had no issues or questions.
Linda Russell
Sam is exceptional! He problem solves and is able to simplify and communicate with this homeowner easily. The results are impactful and Positive! Thank you again Sam! Happy Homeowner and Registered nurse Linda Russell
Cixiang Zhan
Nick clearly and professionally told the steps, and information I needed to provide.
He nicely handled my case to the next agent in the process.
Sheryl Caron-Morris
I didn't know anyone that had ever dealt with Rocket Mortgage but now everyone I know will hear about it. Adam was professional, knowledgeable, and personable. He made sure I understood everything and answered all my questions so that I was comfortable with what was expected from me and what I could expect from Rocket Mortgage. I am very satisfied with having Adam as my initial contact and was...I didn't know anyone that had ever dealt with Rocket Mortgage but now everyone I know will hear about it. Adam was professional, knowledgeable, and personable. He made sure I understood everything and answered all my questions so that I was comfortable with what was expected from me and what I could expect from Rocket Mortgage. I am very satisfied with having Adam as my initial contact and was grateful that he followed up even after everything was in place for the closing, Thanks so much!Read MoreRead Less
Michael Rowe
Ellen and her colleagues at Rocket Mortgage were very professional, efficient and helpful in handling my mortgage throughout the process. Especially noteworthy as my situation was not typical and required some additional clarification. I would hesitate to recommend Ellen to my family or friends to support their needs.
Jayson Lind
Briana was very helpful through out our re-finance process, allowing us to get everything done w/ very little effort from our side. I felt the offers that I received was more than fair and the process was very easy.
Gary Waggy
Great job. Fast and informative.