Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Jerry Wang
Jake is very professional and curteous throughout the whole refi process. I would highly recommend him for your loan need
Tom Domschke
I have been working with Mark on a daily basis since May 19th, now five business days. Mark has been exceptional with respect to communication and customer service. He has provided me with oral and written instructions during each step of the loan preparation process. So far, the overall experience has been very favorable. Mark has truly earned his five star rating.
Norman Dickerson
Little did we know when we answered a few questions online early this morning that we would begin the initial refinancing process of our mortgage loan. We were introduced to a very pleasant professional by the name of Olivia Smith. In fact, we spent most of the day with her. She was most charming and knowledgeable about the mortgage business and very patient with our computer illiteracy. She ...Little did we know when we answered a few questions online early this morning that we would begin the initial refinancing process of our mortgage loan. We were introduced to a very pleasant professional by the name of Olivia Smith. In fact, we spent most of the day with her. She was most charming and knowledgeable about the mortgage business and very patient with our computer illiteracy. She was most reassuring that the remaining process was be completely harmless and would continue in a rather quickly fashion bearing receipt of pertinent information for qualification on our part. All in all, we would surmise that Rocket Mortgage and Mr. and Ms. Dickerson has a great asset in Olivia Smith! Norman and Cathleen
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Galen Northway
Dear Murad,
Thank you for a truly positive experience in initiating & helping navigate me through my refi!
I really appreciated your genuine & caring manner & your level of knowledge. You & your team's
ability to execute & expedite the entire process was outstanding. A very fun & pleasant experience
& would recommend you to any friends or family!
God Bless! You're one in a million!
Galen & ...Dear Murad,
Thank you for a truly positive experience in initiating & helping navigate me through my refi!
I really appreciated your genuine & caring manner & your level of knowledge. You & your team's
ability to execute & expedite the entire process was outstanding. A very fun & pleasant experience
& would recommend you to any friends or family!
God Bless! You're one in a million!
Galen & Sky
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Ryan Travis
I have used Nicole for both a purchase and refinance. She is very professional and pays attention to every detail to make sure the process goes very smoothly. I wouldnt use any other mortgage banker other than her! I have reffered her to several family and friends and they have all had excellent experiences
Erica Delorie
My experience with Mollie was nothing but exceptional. We tried to refinance last year an were not able to make it happen. So glad we got back into a fixed rate, huge weight off our shoulders.
Angie Stewart
Our experience working with Tony and the Rocket Mortgage team was excellent! Tony walked us through the refinance process and competently discussed all our options. There was clear and efficient communication provided throughout the process and we completed the closing in our home in less than 30 days. We definitely recommend Tony Zerafa to all our family and friends.
Julie Dortona
Just out of curiosity I was online checking re-finance rates when I was invited to a Chat with Nikki, I am so happy that I took that request. Not feeling I was in the best situation at the time, Nikki re-assured me and talked through all of my concerns. You would have thought I was a million dollar prospect. Nikki is not only professional and knowledgeable but really speaks to you as a person ...Just out of curiosity I was online checking re-finance rates when I was invited to a Chat with Nikki, I am so happy that I took that request. Not feeling I was in the best situation at the time, Nikki re-assured me and talked through all of my concerns. You would have thought I was a million dollar prospect. Nikki is not only professional and knowledgeable but really speaks to you as a person and genuinely shows concern for your situation. Nikki made the process quick with no stress, I highly recommend Nikki and consider her "my" mortgage go to!Read MoreRead Less
Edgar Calderon
I glad I made that call to Rocket Mortgage they have the best people working for them like britta
Jaspreet Dhillon-Gill
Tony was great! Very quick and efficient! He kept myself and my husband in the loop during the whole process. I would definitely use Rocket Mortgage and definitely would do business with Tony again!