Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Lois Pine
Jeffrey was very helpful to us as we started the refinance process. He was quickly able to tell us what Rocket Mortgage could do for us. Jeffrey always sounded very professional. He responded within a short time after our calls. He always knew the answers to our questions when he called us back. He was able to direct us down the right path as we continued in the process. This was a very easy way ...Jeffrey was very helpful to us as we started the refinance process. He was quickly able to tell us what Rocket Mortgage could do for us. Jeffrey always sounded very professional. He responded within a short time after our calls. He always knew the answers to our questions when he called us back. He was able to direct us down the right path as we continued in the process. This was a very easy way to do a refinance and I so appreciate all that Jeffrey did for us. He has a pleasant voice and was always empathtic to our needs. Keep up the good work. Thanks Jeff for your help.Read MoreRead Less
Jan Fournier
Nicole was very professional and proficient throughout the process. Very knowledgeable about the the procedure. I would reach out to her again and certainly refer to any one of my friends or acquaintances.
Sandee Escalante
This refinance was by far the easiest and most pleasant experience. Kunal was very professional as was the rest of the Rocket Mortgage staff I dealt with. Everyone was helpful, courteous and very prompt in responding back to emails or calls. I would definitely recommend Kunal and Rocket Mortgage to anyone shopping for a mortgage. You will not be disappointed.
Kimberly Doss
Nicholas was extremely helpful. He worked with me to get the loan that was best for my situation. Nicholas was very knowledgeable and I really liked that he remembered me each time we spoke on the phone. This was my second time going through Nicholas. The greatest compliment is repeat business.
Laurie Winchell
Cass was always on top of everything and promptly returned calls. Couldn't of had a better experience!
Scooter Robinson
Very good communication an customer service, highly recommend! Scott
Veronica Thomas
However many times you purchase a home or refinance; the experience can be overwhelming. I was leary about working with an online firm. Upon a recommendation from my brother, a realtor, I called Rocket Mortgage. I was fortunate to be contacted by Garth. Garth was professional, patience, and understanding. Each phase of the process was smooth. Each question asked was answered in a manner that...However many times you purchase a home or refinance; the experience can be overwhelming. I was leary about working with an online firm. Upon a recommendation from my brother, a realtor, I called Rocket Mortgage. I was fortunate to be contacted by Garth. Garth was professional, patience, and understanding. Each phase of the process was smooth. Each question asked was answered in a manner that a layperson could understand. When I needed more information, Garth took the time to review the information again. I should add that it was not Garth's answers that created a problem. It was my comprehension. With so many changes in this field, what you thought was practice just a couple of years ago, is no longer a part of the process . All in all, Garth exceeded my expectations! A true professional! He kept in touch throughout the process. I have shared my experience with family and friends. Again , many thanks to Garth for a rewarding experience .Read MoreRead Less
Arthur Busch
Christine was fantastic in working with me to refinance my home. She gave such great mortgage advice. She was smart, extremely knowledgeable and her advice helped me develop a solid strategy to finance my retirement home purchase too.
John Davis
Chad was excellent to work with during my refinance process. He kept us up to date during the process and was available for any questions we had. Thank you Chad!
Lisa Madden
Great, easy process to refinance house - thank you!