Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Jaeson Munro
John is not only good at his job, but he is also a good guy in general. Over the course of my refinancing, he was very transparent about the numbers, and he helped me understand the process. I actually had to put my refinancing on hold because the numbers didn't work at the time. A few months later, I was able to refinance, and I contacted John directly, because I knew that I would be in good ...John is not only good at his job, but he is also a good guy in general. Over the course of my refinancing, he was very transparent about the numbers, and he helped me understand the process. I actually had to put my refinancing on hold because the numbers didn't work at the time. A few months later, I was able to refinance, and I contacted John directly, because I knew that I would be in good hands. We were able to get it done this time, and I am very happy with the terms of my new mortgage.Read MoreRead Less
Joyce Henderson
Mike always answered my questions!! We worked so well together! I never was intimidated. He was ready, willing and able to help in any way. Prospective mortgages should ask for him by name!!!
Susan Mack
We were very hesitant and cautious about doing a re-fi outside of our local financial institution. Kyle really put us at ease with his professional, but down to earth manner. He was very knowledgeable, thorough and quick to reply to any of our comments or questions. I would say he was the best part of the Rocket Mortgage experience. We have recently closed on our re-fi and everything seems to be ...We were very hesitant and cautious about doing a re-fi outside of our local financial institution. Kyle really put us at ease with his professional, but down to earth manner. He was very knowledgeable, thorough and quick to reply to any of our comments or questions. I would say he was the best part of the Rocket Mortgage experience. We have recently closed on our re-fi and everything seems to be as it should, above board and secure. Thanks for your help, Kyle!Read MoreRead Less
Rob Duranleau
Mark was amazing to deal with. During the emotional roller coaster of finding a home, negotiations, and the path to closure he was our rock. We had questions and mark has answers. We needed a real estate agent and Mark had his partners contact me. He stuck with us for a year and answered all my questions and even helped on several weekends with figures and negotiations. Amazing service.
John Runion
Tyler was great! from the first call back to the end of closing (3 weeks) he was very helpful and took the time we needed to answer any questions. We are so happy with Rocket Mortgage and the staff they have.
Sigrid Poch Davis
This was definitely the easiest process we have ever been through. From the beginning Liliana was so helpful when filling out the application. Every time I had a question or concern she would call right away. We are so excited about this refinance and the money she saved us and will definitely recommend anyone who wants to refinance to her. You can't go wrong, she's the best!
Joe Brauer
Mark was great to work with. Answered all my questions to the best of his ability, and would always reach back to me same day if he missed my call. I would recommend him to family and friends, as he made the closing process stress free.
Ginger Dziurkiewicz-Repec
This was my first experience with Rocket Mortgage. I wasn't really sure what the process would be like, and probably like most people a little apprehensive about applying for a mortgage on line. I was assigned to Mark Hanna as my mortgage banker. What a relief. He has excellent people skills and was very knowledgeable about the process. When I had a question he was a close as my phone and ...This was my first experience with Rocket Mortgage. I wasn't really sure what the process would be like, and probably like most people a little apprehensive about applying for a mortgage on line. I was assigned to Mark Hanna as my mortgage banker. What a relief. He has excellent people skills and was very knowledgeable about the process. When I had a question he was a close as my phone and promptly covered/explained what I had questions about. Sometimes I felt a little guilty calling Mark, but he reassured me he was there for me. Mark definitely gets two thumbs up from me. Read MoreRead Less
Kim Morgan
After working with Rocket Mortgage it was the best thing we decided to do. They were very supportive and very informative in everything we asked for. When we were introduced to Ember she worked really well with us, worked with our schedule and was always there when we had any questions. She is very knowledgeable and I will definitely recommend this team to others when it comes to refinancing. ...After working with Rocket Mortgage it was the best thing we decided to do. They were very supportive and very informative in everything we asked for. When we were introduced to Ember she worked really well with us, worked with our schedule and was always there when we had any questions. She is very knowledgeable and I will definitely recommend this team to others when it comes to refinancing. These people definitely have it together! Thanks Rocket Mortgage Team and thank you very much Ember for a smooth transition you are definitely great to work with. Take care!Read MoreRead Less
Venita Gilbert
Ron made this one of the least stressful mortgage processes we have ever experienced. Excellent knowledge and had answers to all our questions right on the spot. Took us right through the paper work and we didn't have to leave the house. With my husband that is a great plus. If we ever have to go through another mortgage we will go right back to Ron. Thanks for making this easy for us Ron. ...Ron made this one of the least stressful mortgage processes we have ever experienced. Excellent knowledge and had answers to all our questions right on the spot. Took us right through the paper work and we didn't have to leave the house. With my husband that is a great plus. If we ever have to go through another mortgage we will go right back to Ron. Thanks for making this easy for us Ron. The Gilberts

Read MoreRead Less