Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Lorena Berumen
Working with Chad from the beginning to the end of the process of refinancing my mortgage was so easy. He was always so professional and courteous. It made it easy to talk to him and ask all the right questions. He explained everything in detail so that you would clearly understand. I would definitely refer Chad and Rocket Mortgage to anyone. It was a joy to work with him. We are so happy with our...Working with Chad from the beginning to the end of the process of refinancing my mortgage was so easy. He was always so professional and courteous. It made it easy to talk to him and ask all the right questions. He explained everything in detail so that you would clearly understand. I would definitely refer Chad and Rocket Mortgage to anyone. It was a joy to work with him. We are so happy with our new mortgage payment. Thank you!Read MoreRead Less
Elizabeth Updyke
We wanted to refinance at a lower rate and payment once we had half our loan paid off. We worked with Eric through the loan process and he helped us set up the payments and payoff schedule we wanted. He is very easy to work with and even found opportunities we were not aware of. A very friendly guy, I would recommend to anyone looking for an easy loan process.
Troy Starr
Joe was clean, clear and concise in instructions and advice. Made the process simple.
Bill Bess
Adam was professional, answered questions fully, had time to spend with us.
Dodie Doran
my husband passed away and I had to refinance my house something I had no idea how to do. Mollie was very kind and compassionate. She helped me through it all and answered all my questions. I would definitely recommend her!
Deanna Eberts
Organized timely responses...I felt like a priority to him
Carlos Rivera
Robin, thanks for your advice and orientation in the process of refinancing our mortgage. We are amazed with the easy, friendly and fast electronic process initiated from the beginning onto the final signatures of the closing that took place within the same month. Most of all lowering our interest and years of the loan. My wife and I are very happy with you and Rocket Mortgage.

Regards, Carlos ...Robin, thanks for your advice and orientation in the process of refinancing our mortgage. We are amazed with the easy, friendly and fast electronic process initiated from the beginning onto the final signatures of the closing that took place within the same month. Most of all lowering our interest and years of the loan. My wife and I are very happy with you and Rocket Mortgage.

Regards, Carlos and Carmen RiveraRead MoreRead Less
Jerry Wang
Jake is very professional and curteous throughout the whole refi process. I would highly recommend him for your loan need
Tom Domschke
I have been working with Mark on a daily basis since May 19th, now five business days. Mark has been exceptional with respect to communication and customer service. He has provided me with oral and written instructions during each step of the loan preparation process. So far, the overall experience has been very favorable. Mark has truly earned his five star rating.
Norman Dickerson
Little did we know when we answered a few questions online early this morning that we would begin the initial refinancing process of our mortgage loan. We were introduced to a very pleasant professional by the name of Olivia Smith. In fact, we spent most of the day with her. She was most charming and knowledgeable about the mortgage business and very patient with our computer illiteracy. She ...Little did we know when we answered a few questions online early this morning that we would begin the initial refinancing process of our mortgage loan. We were introduced to a very pleasant professional by the name of Olivia Smith. In fact, we spent most of the day with her. She was most charming and knowledgeable about the mortgage business and very patient with our computer illiteracy. She was most reassuring that the remaining process was be completely harmless and would continue in a rather quickly fashion bearing receipt of pertinent information for qualification on our part. All in all, we would surmise that Rocket Mortgage and Mr. and Ms. Dickerson has a great asset in Olivia Smith! Norman and Cathleen
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