Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Steve Sullivan
Summer was extremely competent and professional throughout the process. Very conscientious and quick to reply and clarify when I had questions or need for direction. Always upbeat....you could feel her smile through the phone! Rocket Mortgage is lucky to have her as an employee. Thank you Summer.
Hector Hinojosa
Great customer service is what you can expect from Chad and his team. Made sure we understood every detail of our loan to maximize savings upfront and overtime. Not sure many people would have taken the time to go through all the different scenarios, but not Chad he was always happy to do it, and even made suggestions. Went above and beyond for us for sure!
Doug Kliesner
This was my first refinance with a non brick-and-mortar institution and Brent made the experience easier than any of my other mortgages or re-fi's. I would definitely recommend him personally and Rocket Mortgage in general!
Sherri Howard
Blake was the most professional, quick, and consise finance person I've ever dealt with. Phenomenal experience.
Tammy LaMotte
Laura E. was awesome to work with. She was pleasant, cooperative and very responsive throughout the entire process. Laura, as well as the other team members, worked diligently to get my loan closed as expeditiously as possible. If anyone has ever gone through the loan process, they know that it can often be a daunting experience. However, Laura was a gem through the process and I couldn't have...Laura E. was awesome to work with. She was pleasant, cooperative and very responsive throughout the entire process. Laura, as well as the other team members, worked diligently to get my loan closed as expeditiously as possible. If anyone has ever gone through the loan process, they know that it can often be a daunting experience. However, Laura was a gem through the process and I couldn't have asked for a better experience.

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Mike Clayton
We are delighted with all aspects of our new mortgage. Natalie and her colleagues were always friendly, courteous and prompt in their replies, which made the whole process as painless as possible. Thank you Natalie!
Gail Kemp
Tiffany was very easy to work with and on top of the game. A pleasure
Maxine Schur
Joe is very professional. First of all, he was extremely attentive during every step of the loan process. Very thorough regarding all the details and clarifying the process at every step. Joe is also very nice and made the whole process not as laborious as it might have been.

I think highly of Joe and his professionalism.
Lori Jasnau
Jill did a great job during our refinance. She was on top of things the entire process. I never felt like I had to follow up with her. I could do everything on line which helped a great deal while being at work.

I would definitely recommend Jill she did a great job.
John Vera
Alan is a great guy to deal with. Getting a home loan can be frustrating at times , but Alan was always there to talk me off the ledge. If he wasn't available on the phone , he always returned my calls quickly. I give him a A plus.